LA Fitness Reviews Summary

Staff and Service

Pros:

• "Friendly staff, clean locker room and equipment is well maintained."
• "Luis hooked me up today! I got a great deal on a trainer membership."
• "The staff is very helpful without be overbearing."
• "He showed me workouts to help me with my goal."
• "The personal training department were super helpful in helping me reaching my goals."
• "Great club to attend. All the staff is friendly, the locker rooms are clean, and any issue that you address is taken care of."
• "The General Manager Joe Sailman aka salesman is the perfect person to have in charge of this facility!"

Cons:

• "Their business practices are PREDATORY."
• "Rude staff. They shut the lights off completely 20 mins before closing."
• "I asked a sales person if there is paperwork showing the breakdown of the different plans and he said 'no just through my mouth' While being on his cell phone."
• "place is always crowded, literally no matter what time of day."
• "The representative told me they canceled the pass because he called and I hung up."
• "Front desk staff are unprofessional and cannot give you a reason to anything."
• "The staff at this gym lack professional training, are slow to respond, have poor attitudes, and lack initiative."

Cleanliness and Maintenance

Pros:

• "Clean facilities, great equipment selection."
• "Beautiful brand new location. Love the new sauna."
• "Always clean, employees are nice and helpful. Sauna and pool always clean."
• "The gym was very clean. Locker rooms and bathrooms were exceptionally clean and sanitary."
• "The facility is always clean and the staff greats you with a smile."
• "This place is clean and the staff here is great."
• "The gym is really clean, well kept, and has a lot to offer to diversify your workouts."

Cons:

• "this gym is trashed whenever I come thru. no one re racks their weights, ever, at all."
• "dumbells are impossible to find because theyre all scattered throughout the gym."
• "Changing rooms and showers: These areas are often dirty with a lot of trash and dust."
• "The showers has mold growing in it and bugs all over the ceiling, pool is the worst band-aid with hair and bugs in the pool."
• "Some equipment and floors look dirty, with a lot of sweat and dirt."
• "bathrooms smell terrible and are visibly unkept."
• "Newest yet worst maintained facility in the area. 3 out of 7 showers are working and they are filthy with trash and hair like they ain't been cleaned since 2021..."

Facilities and Equipment

Pros:

• "The facility is nice and the equipment is still new, however, it's small and very busy, especially 5pm to close."
• "Love going here because the equipments are new and they have a deadlift platform."
• "Its excellent! The space is good and the pool is great."
• "Had all the equipment I was looking for."
• "It’s clean, organized well and has multiple of the same equipment for use."
• "Brand new free standing building which has all new Machinery, a swimming pool hot tub steam room."
• "Brand new LA Fitness and it's a good one. They have things other LAs don't have like bumper plates."

Cons:

• "Men sauna have been out of service for like 3 plus months and they dont fix it."
• "One thing preventing it from being a 5 star is that there is too little attachments for the cable machines such as a straight bar for tricep/bicep."
• "about a week ago, they CLEARLY went under new management. it had had a MASSIVE NEGATIVE IMPACT on the gym!!"
• "The pool seems to be never cleaned during the day."
• "People who train there have no respect for other members they never ever put the weight back."
• "equipment is dirty and broken."
• "The swimming pool is not a swimming pool. It is free for all, with no rules for kids and adults they start swimming in your workout lane."