"The staff was extremely attentive, and the holiday decor was tasteful."
"The service is very friendly."
"The wait staff have been perfectly selected to give an exceptional experience."
"Everyone in the restaurant was extremely friendly and attentive."
"Customer service was very attentive and I was pleased with all the waiters attending to my needs."
"The service is great."
"The service was impeccable."
Cons:
"Incredibly overpriced, horrible service, disgusting bathrooms and the food is mediocre at best."
"The staff was rude, and the crowd even worse."
"Manager was extremely rude to us."
"The food was tasty, but the waiter’s attitude was horrible."
"Staff were friendly but seemed to lose interest in our table after a while."
"The servers are rude and unattentive and we had to hunt one down to be able to order dessert."
"The service was very disappointing."
Food Quality
Pros:
"The food was great, the place is beautiful and our server Jose Luis was very attentive and patient."
"The gnocchi was my favorite part."
"The burrata’s creaminess paired perfectly with the umami flavour of the white truffle."
"The food? Excellent! I especially enjoyed the sauce with the involtini."
"The food was delicious."
"The food is DELICIOUS."
"The food was delectable and incomparable."
Cons:
"The worst pasta I ever had."
"Every dish was cold. Every plate of pasta, and the carpaccio tasted... old."
"The other half of the menu is just ok."
"The worst plate ever we tasted was what they call ‘the famous truffle risotto’."
"A delicious beef osso buco, a chicken soup and a milanesa that were not good at all."
"The fish had no taste and sadly salt and pepper could not save it, furthermore it was not even fresh!"
"The food is seriously so low quality and everything arrived cold."
Atmosphere
Pros:
"Aggressive pop music added to the ambiance."
"I can stay hours inside and forget the busy city of New York."
"The restaurant itself is absolutely gorgeous!"
"Atmosphere was very vibrant with nice music playing and fresh flowers on each table."
"Their outdoor area is first class."
"The atmosphere is simply refreshing."
"Took my family of 3 here for an early Valentine's dinner. The setting was just right thanks to their spectacular decorations."
Cons:
"The red bears are a familiar cool effect."
"The red teddy bears are fun, ambiance is calming."
"And why are there red bears everywhere? Not classy."
"The place was full of bugs flying around us and had people going in and out to fix the air conditioning."
"Most of them are acting like being in a showcase."
"Another look at me crowd kind of a restaurant."
"Man in the grey suit has a very bad attitude."
Value for Money
Pros:
"It was worth the money for the food and people watching that is also part of the fun in this establishment."
"Wow!! I went the last time 10 years ago and then again tonight as I was back in the city! What a place, as always great food, great service and well worth the money!!"
"May be a little bit pricey but worth every dollar!!!"
Cons:
"The food was good but I don’t believe it was value for money."
"Beef carpaccio and a plain shared pasta flaked with some white truffles was for the total cost of $470!!!"
"When the check came, we were charged the RIDICULOUS amount of 180 dollars per dish."
"Good quality however absolutely overpriced."
"The place is totally overpriced without any justification."
"The prices at this place are not justified."
"The food was not that bad but not worth its high price at all!!!"