Sant Ambroeus Madison Reviews Summary

Service

Pros:

• "Fiorela, our server was amazing. Made us feel very comfortable and her recommendations were wonderful."
• "Staff was sooooo polite and amiable!"
• "always friendly and professional."
• "Alex is a great manager and he makes everyone happy even in the rush hour."
• "Our lovely Polish (blonde) waitress Martina(?) took attentive and amazing care."
• "The service was friendly and efficient even though they were very busy."
• "Service is always impressive."

Cons:

• "Horrible experience, Place is overbooked. staff gets irritated and rude."
• "Hostess and managers in particular do not know what the word 'hospitality' in their job description means."
• "Victoria was rude short and mean !!"
• "Clearly discriminating to us, whether it be because we are Asian or something else."
• "The host this evening was so rude."
• "The old days are gone for this restaurant. At present they specialize in rude staff at the door."
• "Very rude new management."

Food Quality

Pros:

• "I was very pleased with the quality of the food, being Italian I appreciated the fine cuisine from the Chef D Cuisine."
• "Their pasta was amazing!"
• "All delish! Bread and wine too!"
• "We had very good pasta (I ordered the day special, Rigatoni) and very good wine by the glass."
• "Great food and fabulous pasta."
• "The food here is always excellent."
• "Food was excellent, especially the gnocchi."

Cons:

• "More hype than quality - even with unreasonable price its still crowded."
• "Food was great but we left dissatisfied with the service here."
• "For 9$ a cup, I’d expect better for a place like this."
• "The resulting wait for the correct order didn’t diminish our experience, but the food was just average."
• "Pasta was really undercooked and so boring."
• "Yesterday after I spent over $180 for a meal for two people they delivered one of the most disgusting pasta I have ever eaten in my life."
• "While I wouldn't say the food is bad, it certainly isn't good either."

Ambience

Pros:

• "The vibes of the space were memorable. Gorgeous restaurant with gorgeous food."
• "Lovely place with a history!"
• "Casual in a fine setting."
• "The food here is delicious at the cafe and the restaurant, the interior is beautiful, the atmosphere is lively."
• "Everything about this place is upscale, but you can find something for any budget."
• "The restaurant overall is very elegant and charming."
• "The atmosphere is nice, and the place is well-decorated."

Cons:

• "The place is quite small and crowded, so reservation is of essence."
• "It is always busy and during peak hours it feels overwhelming to be inside there."
• "It has become too crowded and loud making it unbearable."
• "I would say the restaurant is noisy but not necessarily so that you need to shout to be heard."
• "It was very noisy, don’t expect to have a conversation."
• "The atmosphere might seem a bit intimidating or 'snobby' - there will be 4 or more staff fussing around your table - but our server, who was Italian, was a joy."
• "Place was only about half full on a Friday night, which should have been a huge red flag."

Value

Pros:

• "Food is great and the staff is attentive."
• "The food is not the cheapest but it is delicious. You are paying for quality."
• "The food consistently impresses with its freshness and exceptional quality."
• "One of my favourite places to dine, it is a bit expensive but the great food, the atmosphere and the friendly staff totally makes it worth it."
• "Food and pastries are always on point!!!"
• "The Branzino was the best dish my husband ate during a week long trip."
• "Food is excellent."

Cons:

• "Prices are very high."
• "For the $$$ you're paying, you mind as well go somewhere else."
• "I have noticed their prices have gone up so much while their cake sizes and overall portion sizes have decreased."
• "Expensive but worth it."
• "Dangerous prices."
• "A tad pricy though, spent $87 on breakfast for 2. But it was worth it."
• "Very overpriced for what it is."