Address: 40 Autopark Blvd, Limerick, PA 19468, USA
Phone: +16104951800
Rating: 4.6
based on 346 reviews.
Customer Service
Pros:
"Kevin Ryan was an exceptional person to help guide with purchasing a car."
"Service and staff are consistently fast, friendly, professional."
"Eric is great! The only service coordinator I truly trust."
"Joe at Patriot Chevy is an amazing, very friendly, easy going salesman."
"Everyone that assisted me during the sales process was friendly and professional, ensuring a positive purchase experience."
"Benjamin always does an excellent job with customer service! He is knowledgeable and answers any questions my husband or I may have."
"The woman who greeted me at my truck for service was very kind and helpful."
Cons:
"Very disappointed and unsatisfied with the service department."
"I should have left the dealership the first time I encountered the disjointed, unprofessional finance situation."
"I’m disappointed that the level of communication from the time that the dealership got an initial call about engine and transmission issues in May wasn’t followed up on more seriously when I brought the truck in for inspection in July."
"I've had a very unfavorable experience with this dealership."
"Your intake employees are non-interest in poor customer service."
"Dustin only gave me one key fob and said he would get me another but he LIED and did not give me another key fob."
"Every dealership I have visited since leaving Patriot have told me they hear tons of complaints about Patriot."
Sales Experience
Pros:
"I could not be happier with my new truck or the purchase process."
"Great experience, I made the deal with them over the phone in less than 20 mins."
"Megan was great throughout the whole process; she was very informative, extremely patient and helpful with all my needs."
"Shane Farrell was my sales guy. He helped get me in the car I wanted with a reasonable payment."
"Jen was awesome to work with! From start to finish she was super friendly and responsive and she and the team made the process smooth and painless."
"The entire experience from start to finish was truly amazing."
"This was the best vehicle purchase ever."
Cons:
"Sales was great, did not receive my registration card for my vehicle."
"The only issue I had is I was pre-approved by USAA and the finance department does not like dealing with them."
"I wasn't happy with the B.S. of your sales person."
"Salesman said they don’t control their website and that Chevy puts them on there. What a crock."
"I won't recommend your dealership to any of my friends or family."
"Beware of the Used Car Dept."
"The sales person was very nice and polite... I was then approached by who I believe was a sales manger... He was very belligerent and unprofessional."
Facilities & Amenities
Pros:
"Beautiful dealership from the landscaping to the complimentary Starbucks!!"
"Awesome showroom and selection."
"Also the Free Starbucks not a little coffee pot but they have a real Starbucks inside and everything is free was the exclamation point."
"Very nice waiting area with free snacks and coffee."
"Clean, wide and tidy waiting room which makes waiting time feel shorter."
"The dealership is so clean & nice & I was impressed by the old car they have in the show room."
"They have a big and beautiful showroom where you can see a nice collection of Corvettes and antique Chevy vehicles."
Cons:
"Went on two different occasions to Patriot... Showroom was a ghost town."
"Alignment was clicks off upon pick up; while it cost a nice penny - should have been caught in the inspection."
"I was hung up on by the title woman when NJ DMV gave us issues."
"Do not purchase a car unless you’d like to be ripped off. Tried to charge $3k over MSRP for Chevy traverse premier."
"They charged me 5k too much for the truck and gave me 5k too little for my trade-in and Insurance guy there also charged me too much."
"When they lifted the car looked as if it had 60k + miles AND the transmission was leaking."
"The only negative was that it took 1.5 hours for a state inspection and emission test with an appointment."