Patriot Chevrolet of Limerick Reviews Summary

Category: Chevrolet dealer

Address: 40 Autopark Blvd, Limerick, PA 19468, USA

Phone: +16104951800

Rating: 4.6
based on 346 reviews.

Customer Service

Pros:

  • "Kevin Ryan was an exceptional person to help guide with purchasing a car."
  • "Service and staff are consistently fast, friendly, professional."
  • "Eric is great! The only service coordinator I truly trust."
  • "Joe at Patriot Chevy is an amazing, very friendly, easy going salesman."
  • "Everyone that assisted me during the sales process was friendly and professional, ensuring a positive purchase experience."
  • "Benjamin always does an excellent job with customer service! He is knowledgeable and answers any questions my husband or I may have."
  • "The woman who greeted me at my truck for service was very kind and helpful."

Cons:

  • "Very disappointed and unsatisfied with the service department."
  • "I should have left the dealership the first time I encountered the disjointed, unprofessional finance situation."
  • "I’m disappointed that the level of communication from the time that the dealership got an initial call about engine and transmission issues in May wasn’t followed up on more seriously when I brought the truck in for inspection in July."
  • "I've had a very unfavorable experience with this dealership."
  • "Your intake employees are non-interest in poor customer service."
  • "Dustin only gave me one key fob and said he would get me another but he LIED and did not give me another key fob."
  • "Every dealership I have visited since leaving Patriot have told me they hear tons of complaints about Patriot."

Sales Experience

Pros:

  • "I could not be happier with my new truck or the purchase process."
  • "Great experience, I made the deal with them over the phone in less than 20 mins."
  • "Megan was great throughout the whole process; she was very informative, extremely patient and helpful with all my needs."
  • "Shane Farrell was my sales guy. He helped get me in the car I wanted with a reasonable payment."
  • "Jen was awesome to work with! From start to finish she was super friendly and responsive and she and the team made the process smooth and painless."
  • "The entire experience from start to finish was truly amazing."
  • "This was the best vehicle purchase ever."

Cons:

  • "Sales was great, did not receive my registration card for my vehicle."
  • "The only issue I had is I was pre-approved by USAA and the finance department does not like dealing with them."
  • "I wasn't happy with the B.S. of your sales person."
  • "Salesman said they don’t control their website and that Chevy puts them on there. What a crock."
  • "I won't recommend your dealership to any of my friends or family."
  • "Beware of the Used Car Dept."
  • "The sales person was very nice and polite... I was then approached by who I believe was a sales manger... He was very belligerent and unprofessional."

Facilities & Amenities

Pros:

  • "Beautiful dealership from the landscaping to the complimentary Starbucks!!"
  • "Awesome showroom and selection."
  • "Also the Free Starbucks not a little coffee pot but they have a real Starbucks inside and everything is free was the exclamation point."
  • "Very nice waiting area with free snacks and coffee."
  • "Clean, wide and tidy waiting room which makes waiting time feel shorter."
  • "The dealership is so clean & nice & I was impressed by the old car they have in the show room."
  • "They have a big and beautiful showroom where you can see a nice collection of Corvettes and antique Chevy vehicles."

Cons:

  • "Went on two different occasions to Patriot... Showroom was a ghost town."
  • "Alignment was clicks off upon pick up; while it cost a nice penny - should have been caught in the inspection."
  • "I was hung up on by the title woman when NJ DMV gave us issues."
  • "Do not purchase a car unless you’d like to be ripped off. Tried to charge $3k over MSRP for Chevy traverse premier."
  • "They charged me 5k too much for the truck and gave me 5k too little for my trade-in and Insurance guy there also charged me too much."
  • "When they lifted the car looked as if it had 60k + miles AND the transmission was leaking."
  • "The only negative was that it took 1.5 hours for a state inspection and emission test with an appointment."

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