Terra Reviews Summary

Atmosphere

Pros:

• "The atmosphere is awesome, as well. Beautiful scenery, very intimate!"
• "Nice elegant atmosphere with a floral garden inspired aura."
• "The ambiance sets a warm and inviting scene, effortlessly complementing the gastronomic adventure that awaits."
• "Ambience is beautiful looks like a garden."
• "The decor is that of having a meal in a garden with plants hanging from the ceiling and holiday themed decorations at appropriate times if the year."
• "The atmosphere was awesome. It was absolutely beautiful inside."
• "The ambiance reeks of indoor garden with beautiful brickwalls."

Cons:

• "It was a cold day, and they door was not closing properly so it was freezing inside, and they refuse to turn on the heat till our 5th ask."
• "Watch out for the flies though because it’s an open door concept."
• "We do not visit the Terra now because of TV screen. It is impossible to be on family breakfast or lunch with 3 TV screen."

Service

Pros:

• "I enjoyed my time at Terra! Food is amazing, service is great as well, waiters were professional."
• "Great little hidden gem with nice customer service."
• "Very good service and nice and attentive waiter."
• "The service is very friendly. Always had servers that were polite and accommodating."
• "Waiters were super friendly and kept us entertained with jokes here and there."
• "The staff was very attentive and nice."
• "The waitstaff was so friendly and made sure my water never ran out, the service is quick."

Cons:

• "Too bad the menu looks nice because I’d never go here in a million years because of how terribly rude the hostess was answering the phone."
• "The waiter that served me was forgetful, not attentive, and missed some of my order requests."
• "Terrible kitchen service, don't eat here."
• "The Manager wasn’t any helpful."
• "Shameful that management treats loyal customers like that."
• "Also the service fee they charge is ridiculous, cause you get terrible service anyway."
• "The service was horrible."

Food Quality

Pros:

• "The food is absolutely delicious!"
• "Ordered to go, and while they currently have a somewhat reduced menu due to covid, the food was spectacular!"
• "The dumpling soup and sweet potato fries were really good quality and well made."
• "Very tasty food here! I really recommend it."
• "Seafood Pasta is really tasty. My favorite."
• "The food was delicious. It has a huge menu, so something for everybody, including vegetarians."
• "The food is delicious and very fresh and the plates are presented beautifully."

Cons:

• "I found HAIR in my food."
• "The food was not good at all, the owner is very greedy and made me pay for the food that I didn't eat."
• "They used to be good. I don’t know if they changed chefs or what but I ordered the avocado toast and it was on a tiny piece of bread."
• "Food quality is terrible. Home fry mushrooms were huge pieces of potato’s and they were raw in the middle."
• "The creme Brule French toast was ok .but the steak and eggs was the worst."
• "But tiramisu was awful! I’m not sure if it’s was fresh, it’s looks like it was taken from garbage bag."
• "Other dishes, like the seafood salad which was overcooked and the salmon were drowned in teriyaki sauce."

Value

Pros:

• "Also, food prices were very fair for portions."
• "The food was very well priced."
• "Menu options are plenty and prices are anything crazy."

Cons:

• "They charged us a service fee for a party of 4 which was unnecessary."
• "It looked like half a portion for $13 dollars."
• "I'm not saying anything about very high price for sandwiches 25 Each."
• "It's a sign of disrespect to charge a customer $20 when your stroganoff clearly states $17."
• "The one thing that really bothered me was the 10% service charge added to the bill."