Hilltop Park Alehouse Reviews Summary

Category: Restaurant New York

Address: 3821 Broadway, New York, NY 10032, USA

Phone: +16464389293

Rating: 4.3
based on 96 reviews.

Food Quality

Pros:

  • "Amazing food and a good selection of beers."
  • "The grilled peach salad was delicious."
  • "The food was very good. Tried the cheese board, polenta fries, french fries, chicken bites, and fish tacos."
  • "Food was delish and well priced."
  • "The food, for a bar has been historically great. The burgers are good, fries, apps, and drinks."
  • "The food is delicious and the ambiance was perfect for a casual brunch to catch up with friends."
  • "The food is always consistently good and they have the best burger in Washington Heights!"

Cons:

  • "Hilltop burgers just weren’t what I remembered them to be… neither was the service."
  • "The fish was bland fries were good but luckily the sauce which came with this order was tasty."
  • "The French fries we’re very soggy and over cooked."
  • "The burger wasn't as tasty as I expected, it was missing some flavors."
  • "The only dish we didn’t enjoy at all was the salmon burger."
  • "The food was honestly just ok and nothing really jumped out and grabbed me."
  • "The food was somehow undercooked and dry at the same time."

Service

Pros:

  • "The service was great."
  • "Our server and bartender were extremely attentive, prompt and professional."
  • "The service has always been on point."
  • "Had a wonderful curbside lunch at HPA today, the server (Hunter) was fantastic."
  • "Service was great as well, very attentive."
  • "The service was VERY good - cant remember the name of our server but he was very cool and we had everything right on time."
  • "Wonderful crew that takes care of you, food is excellent with great options in both dinner and weekend brunch."

Cons:

  • "The Bartenders seem like they're not happy to be there, that energy gets put on to customers."
  • "The server being disengaged and I am not sure if it was just a bad night for her or it was just against me because the table two tables down received better treatment."
  • "Instead of working with us to correct the issue they tried to ignore us, lied right to our faces, doubled down and literally stole from us."
  • "Our waiter went missing."
  • "Her service could be describe as rude and aggressive towards us."
  • "Also could tell one of the servers had just come back from a smoke break."
  • "Horrible service. Never coming back and will avoid it at all times."

Ambiance

Pros:

  • "This is a signature spot in the Washington Heights area. Sitting in the corner of Broadway and 159th street, it gives the avenue a lively feel."
  • "Great place to hang out solo or with friends. Atmosphere is welcoming."
  • "I absolutely love the decor and feel of this place."
  • "It's a nice and cozy ale house in Washington Heights. It has a very European vibe and has a friendly, cool staff."
  • "Totally a hidden gem in the heights."
  • "Cool Alehouse/Irish bar/tavern feel, but more open."
  • "Great ambience."

Cons:

  • "Nothing special about the decoration or interior design of the place."
  • "A little loud, difficult for conversation and need more items for vegetable appetizers like Brussels sprouts."
  • "But way too loud at times for my taste."
  • "It's ridiculous that after the horrible service we received: slow and incorrect orders we're then forced to pay extra for the service?"
  • "First and foremost staff is not LGBTQ friendly, The black waiter kept mocking me the entire night."
  • "The bread on the burgers were very greasy."
  • "Drinks were horrible. It is safer to get the beer or soda bottles."

Value

Pros:

  • "Prices are reasonable for what you're getting."
  • "Fairly priced, great food, very well managed, perfect ambiance."
  • "Prices are good and reasonable and our party of 8 left very full and satisfied."
  • "They consistently provide high quality food and drinks."
  • "Great prices."
  • "Food was decent."
  • "The food is well done and has its unique touch to bar food classics."

Cons:

  • "When we got our bill there was an additional fee added on for 'non cash processing fee'."
  • "There is a McDonald's across the street and I ordered two burgers w/fries & one beer while I waited in which I spent $53.00 bucks + tip."
  • "We were charged gratuity, and a $7.50 service charge to use a card without being notified beforehand."
  • "I noticed a 20% gratuity already charged to us... I left her $0 - that's what I do to people who try to steal from me."
  • "The drinks are just so overpriced."
  • "Things are a little expensive for the location."
  • "Enjoyed eating here in person but just placed an order for 2 items that came out to over 40 dollars."

Menu

Pros:

  • "Food is delicious and atmosphere is welcoming."
  • "The menu is great, their signature cocktails are amazing."
  • "Love the beer list at this place. It's mostly local and craft, which I love."
  • "The food has a gourmet-ish taste to it. The lamb lollipops and arugula salad are outstanding!"
  • "The menu has great choices from sharable appetizers to an extensive list of cocktails."
  • "They change their menu based on the season."
  • "So far,- the new menu truly is outstanding!!!"

Cons:

  • "I have been here before and I had a great time but this time I'm very disappointed... Also they removed steak from their menu, I will not be returning to this establishment."
  • "It's not as packed as the other local pubs but it could be if they make a few changes to the menu."
  • "But, it absolutely sucks that they removed the fig/prosciutto flatbread."
  • "The menu looked to be solely mostly pre-pared frozen/ 'microwave chef' type stuff - pub grub."
  • "Don't order from here. Made a large order, they pretend to send it, then literally didn't pick up the phone for me or GrubHub after several attempts."
  • "The food is mediocre and overpriced."
  • "Would have given 5 stars, but they removed one of my favorite flatbreads from their menu."

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