Jmart Reviews Summary

Customer Service

Pros:

• "They have treated me well."
• "Staff is friendly and will try to help English speakers as best as they can."
• "The staff being helpful."

Cons:

• "The cashiers are terrible. They basically ignore you and have no manners."
• "Angry workers. Poor customer service."
• "Yes they have everything but they really need to work on their customer service especially at the cashiers, they just run you up, take your money don't even say anything and move on to the next person act like you had a plague."
• "Some of the cashier's seem to have a bad attitude."
• "The cashiers are rude."
• "Very rude staff. I asked a staff in the seafood department to get something for me, the guy respond me in very bad attitude he just yelled at me said 'just go get by yourself' sounds like i own him one million dollars....."
• "The cashier and workers there have the worst attitude."

Product Quality

Pros:

• "Plenty of Asian food choices from Thai to Korean to Japanese to regional Chinese."
• "Fresh seafood, meat and produce departments at very reasonable prices."
• "HUGE selection of vegetables, fruit, fish, meat, and far east products."

Cons:

• "The vegetables are mostly always wilted."
• "Got one bag of shrimp chips with no expiration day. After opened and tried, it is already bad."
• "We bought some produce from another section and later found out it was also infested with live bugs."
• "Some of the meats looked questionable."
• "They are selling whole chicken in the room temperature these days...The chickens must be contaminated."
• "The chestnuts I purchased ended up with over half having gone bad or with outright mold inside."
• "Fish is average, sometime the tanks are low on live fish."

Price and Affordability

Pros:

• "Prices are affordable."
• "The prices are great and they offer a ton of specials."
• "Their prices are great."

Cons:

• "Everything is also super expensive."
• "Good selection and appears to be the largest Asian grocer in the area, but everything is so expensive!"
• "Price point is a lil more expensive than elmhurst asian supermarket."
• "The worst business practice is the minimum requirement to use a credit card at $50."

Store Experience

Pros:

• "Take your time to enjoy the experience of new foods flavors and sights. You wont regret it."
• "Large, clean, orderly Asian (predominantly Chinese) supermarket."
• "One of the larger Chinese supermarket in Flushing with large selection of Chinese product."

Cons:

• "Organization of aisles is kind of all over the place so you will need some time to find the things you are looking for."
• "Place gets very packed on weekends and aisles are tight so just be prepared for that."
• "It's hard to find the items that you are looking for, isles are narrow, unorganized, dirty, unsanitary."
• "However it is insanely crowded and rather hard to navigate if you don't speak Chinese."
• "No one speaks English! Are they American citizens?"
• "Smaller than other JMart stores and the live section is filthy."
• "Unhygienic. Whole section of vegetable stands had bugs crawling around."

Location and Accessibility

Pros:

• "Jmart is located inside the New World Mall. Located off of Main Street servicing Flushing and the adjoining areas of Queens County."
• "Right inside of New World Mall on Main Street, this is a well stocked supermarket right outside of the 7 train."
• "Asian supermarket right off the train stop. easy access - near but and trains and parking in the basement."

Cons:

• "WONT LET ME IN PAST 915PM EVEN THOUGH THEY SAY THEY CLOSE @ 930PM."
• "Will never go back. My bag was stolen while picking up some fresh produce."
• "This grocery store had everything an Asian would need. Although it is dead in the center of Flushing so getting a lot of groceries here seems more difficult than normal since it's hard to park in the area."
• "It's pretty crowded because it's right out of the subway and the registers are somewhat all over with people coming in and out."