Hung Vuong Supermarket Reviews Summary

Customer Service

Pros:

• "Great customer service, everyone is really nice =)"
• "Any time I have a question about a product, there’s an employee available to help me."
• "The first time I went, a regular helped me find what I was looking for."
• "A few members of the staff are nice to non-Asian people."
• "But the young employees are really nice they thank you for coming."

Cons:

• "I guess it's depends on the cashier, this particular cashier is not friendly at all."
• "I've experienced a problematic transaction."
• "The staff there is super unfriendly and unwilling to help."
• "Others are unfriendly and not helpful."
• "There is no customer service or guest respect. Only come here if you want to be treated like garbage and shop at a dirty store."

Product Quality and Selection

Pros:

• "They have every spice, vegetable and seafood from live Dungeness crabs to escargot to live Tilapia !!"
• "The products they stock are top quality and it’s a good value."
• "Plenty of hard to find Asian ingredients, Chinese teas, and Asian candies."
• "The best selection of vegan/vegetarian dumplings that I know of in Philadelphia."
• "Always plentiful with a plethora of foreign imports all at reasonable prices."

Cons:

• "The place is so dirty, just visit the bathroom and you would never put your foot in this place."
• "It’s not the most clean place, the fruits and veggies looked a bit old at some point."
• "I agree with the review that said they sell expired food."
• "Expired food for sale! The mushrooms I bought were ROTTEN."
• "This is why their prices are cheap. Check the expiration dates and avoid the produce."

Price and Value

Pros:

• "I've been shopping here for years. The fruits and veggies come in at a lower cost than your average market."
• "Their prices are also reasonable compared to other Asian supermarkets around the South Philly area."
• "The price for a case of coconut water is lower here than most places."
• "I always get fruits and vegetables at cheaper prices here than at typical grocery stores."
• "They have all sorts of goodies and cool stuff at reasonable prices and an amazing section of just about everything!"

Cons:

• "Prices are won't match on shelves...be prepared pay more than on shelves price...at least a dollar more."
• "Prices were a tad bit high but verges were very fresh so you can pay a little more."

Store Environment

Pros:

• "Very cultural experience."
• "We had so much fun exploring Hung Vuong Supermarket."
• "Recently renovated and very organized, clean. Great produce selection. Affordable groceries in my neighborhood."
• "Cleanest and well-organized Asian market in Philly."
• "They recently remodeled and expanded the supermarket."

Cons:

• "The aisles are so narrow, you could hardly turn around without bumping into someone else."
• "The 'Security Guards' at this location do not create a Welcoming environment."
• "The parking is hectic all day long since it's shared with many other popular venues."
• "Biggest downside of this place is the parking on the weekend."
• "The new traffic patterns on Washington Avenue make it a little more difficult to access the parking lot."

Parking and Accessibility

Pros:

• "The shopping complex has a parking lot which is very convenient."
• "Long drive to get to the city but worth it!!! Plenty of parking space."
• "Fortunately, arriving around 10:30am on a Saturday morning there were still a few spots."
• "Parking available, other stores to check out plus a great restaurant."

Cons:

• "The parking is hectic all day long since it's shared with many other popular venues."
• "Biggest downside of this place is the parking on the weekend."
• "Parking is horrible here so you're better off parking somewhere down the street."
• "Hard to find parking in the middle of the day."
• "What a messy parking lot...illegal parking all over."