"The store is actually bigger on the inside then it looks too it’s very neat and spacious too."
"Wow! H-Mart has been completely renovated and vastly expanded."
"It's right next to the 34th street Herald Square station too so handy to stop by afterwork before heading home."
"Conveniently located in Korea town a block from Penn Station."
"It is tiny (and kinda weirdly shaped, narrow and long) but very efficient, and has almost everything you could possibly need for asian cooking."
"Love that they have expanded their space."
"From outside looks like a hole in the wall but once you step inside it's like another world."
Cons:
"It's always exhausting trying to grocery shop at this location of hmart. It is a small store will a LOT of customers and workers who too busy to help you find things."
"The aisles can be very tight, though, and that can make the shopping trip a bit unpleasant."
"It's tiny and easy to bump into someone."
"usual very crowded so it's hard to meander and look at everything."
"The area was a little small for the amount of customers they cater."
"It is almost impossible to walk through the aisles."
"The aisles are narrow and the shelves overstocked."
Customer Service
Pros:
"the staff is nice and the check out is a quick process."
"The staff was incredibly friendly and helpful, and they provided great recommendations for different products and dishes."
"The staff members are friendly, knowledgeable, and always ready to assist, adding to the overall positive experience."
"The cashiers are really efficient & pleasant."
"EXTREMELY courteous customer service."
"The employees were courteous."
"The staff is very courteous and helpful"
Cons:
"One dollar is not much but the way they treat their costumer was very rude and not responsible."
"Disorganized to the customers."
"Nice to have a store with Asian pantry and produce supplies. The staff is less than helpful."
"Most of the employees are disgustingly rude, as are the customers who shop here."
"Workers here are unprofessional clockwatchers who like to close early."
"The cashier that attended me was very rude, speaking in her language about me."
"Staff is rude and condescending."
Product Selection and Quality
Pros:
"THE SHOP IS CLEAN, WELL STOCKED, PRICEY BUT NOT UNREASONABLY PRICEY FOR THE QUALITY YOU'RE GETTING."
"Fantastic selection of foods and drinks."
"This is a place where we can get all kinds of meet, groceries, food items, kitchen items, Electricals and electronics, cool makeup items and a lot of other house hold items."
"It has a lot of the Korean sweets, food and drinks I was looking for."
"Great assortment of products ranging from snacks, to produce, to beverages, to meats/fish, to pantry staples, to frozen foods, to housewares!"
"This supermarket has fresh ingredients with many varieties for Asian meals for sure."
"They have everything you need to make a great Korean meal."
Cons:
"Be aware that their price for basic American goods can be very high."
"I’ve also noticed that the freshness of some produce isn’t that good."
"It is crowded, overpriced, thieves snatching groceries and is too small for a store."
"Many of the imported goods are a bit pricey."
"The offerings are good for an Asian grocery in midtown Manhattan. The prices are too high."
"They have a smaller selection and staff doesn't tend to be helpful or friendly."
"Fresh vegetable and fish selections are also not as good as Chinatown."
Pricing and Value
Pros:
"The prices are reasonable the staff is very courteous and helpful"
"Reasonably priced despite the fact it's near good numbers of restaurants and other places."
"The fish is actually cheap though."
"The items are reasonably priced."
"Very reasonable prices."
"The prices were reasonable too!"
"This is a small market with great variety and the prices are very reasonable."
Cons:
"It’s quite expensive comparing to supermarkets in Chinatown."
"Kind of expensive but they have a wide variety of goodies from Korea."
"The prices were also very reasonable, especially considering the high quality of the products."
"Items here tend to $2-$5 more than the stores in Queens."
"Many of their snacks and goods are overpriced because the store is located in Manhattan."
"Everything is so pricey here."
"The prices for Korean food are also very high compared to other HMarts and to other asian grocery stores in the city."