Miller's Ale House Reviews Summary

Service

Pros:

• "Our server, Daniel, was a top tier server! His demeanor, positive energy, great memory, and customer service was amazing."
• "Our Waistress Crystal was the 💣 💣 Bomb. She's so vibrant and nice and have a bubbly spirit when taking care of you."
• "We had an amazing server. Her name is Bre!!! Never have I had service like that."
• "Our server Brittany did a great job!!"
• "Our waiter, Nate, was awesome! Incredibly kind and came to check on us multiple times."
• "Both Brooke and Jessica are the Best 👌. They are very Personable, Very Professional, and Very Friendly."
• "Our server Matt was awesome! Was very attentive, friendly, and did not forget a thing."

Cons:

• "The young lady behind the bar made so many errors with our service that I had to comment."
• "The waiter seemed very agitated & overworked, & condescending with his attitude."
• "Food was very good! However, our server Mike gave us, and two other tables near us, an anti-vax pamphlet paper with a lot of scientific conspiracy theories in it??"
• "The service was horrible the place jus opened and it took a hour for our food."
• "We waited 20 minutes and no one even came to our table to take our drink order."
• "The bartender was extremely inattentive."
• "We waited for our waiter for thirty minutes to get us drinks and take our order."

Food Quality

Pros:

• "The food was awesome, their margaritas were delicious."
• "The lunch special was delicious Meatloaf, mash potaotoes and veggies w/corn bread."
• "The food was very tasty and plentiful for a great price."
• "The burger was nice and juicy and cooked perfectly."
• "The Ribs omg the sauce on them WOW soft falling off the bone."
• "Food was excellent (I had a steak cooked medium & to perfection)."
• "The food was amazing. Everything was well prepared and delicious."

Cons:

• "The food is Horrible! I got a steak and it was the absolute worst."
• "The ribs were horrible also. Also dry and old."
• "The meatballs also tasted like it was something you could get out of the freezer aisle."
• "The chicken was terrible!"
• "The pork was dry & COLD."
• "The fish on the Mahi Tacos was so tough it tasted like chicken."
• "Cajun chicken pasta was bland, had no seasoning."

Ambiance

Pros:

• "It's a nice place."
• "The booths are huge, I like that a lot. Comfort is key, didn’t feel jammed in like a sardine."
• "Very nice dining experience."
• "The place was quite noisy but it is a sports bar after all lots of BIG screens to see all the games."
• "It was definitely a pleasant experience, the atmosphere was great loads of tvs everywhere."
• "It was clean, spacious, and bright."
• "The porch here is fantastic, large and roomy with a fireplace."

Cons:

• "The bathroom was outdated, unhygienic space."
• "Food was OK. The floor was very sticky and dirty."
• "The place was quite noisy but it is a sports bar after all lots of BIG screens to see all the games."
• "The unfamiliar smell when entering the establishment... if I had to say that it was like a bucket of OLD dirty water."
• "As soon as you walk in you're hit with this nauseating aroma of dirty mop."
• "It was very dark and dim in there as well. I want to see what I'm eating."
• "Besides that it actually stinks in there now."

Management

Pros:

• "Also, the manager was amazing. She checked to make sure everything was great."
• "Michelle and other managers were super helpful with helping to get everything set up for the event."
• "The entire staff was great from the manager casie to our waitress Alexa. The service was excellent and the food was cooked exactly how we asked."
• "Was pleasantly surprised to see the manager active and engaged as a fellow worker not as overbearing management."
• "The manager came over and apologized, gave me a new beer and comped the first one."
• "They certainly try to deliver good customer service and usually succeed."
• "From start to finish the team took care of me with white glove service."

Cons:

• "The manager would not apologize for any of the inconvenience that was caused by her staff."
• "Some things that were ordered by our party were not put in, then when the manager was told he just blew it off."
• "I spoke to the manager named John and told him how bad everything was he didn't help me all he didn't even care just threw his hands up in the air and walked away."
• "The gm spews right wind ideology to the entire staff, and the kitchen is run like a prison."
• "The manager, Brian, was more interested hanging out 'tossing' bottles behind the bar then working."
• "Seems like poor management to leave staff unprepared."
• "The management didn’t do anything to address the issue, they basically told her to hide in the back."

Value

Pros:

• "Always enjoy coming to this place. It's becoming my wife & I'm go-to dinner spot. Great food & service."
• "Will definitely go back there again!"
• "Great food and service. This is worth all the wait."
• "For less than $50 we were able to get our family of 4 fed, even dessert and drinks!"
• "Favorite place to get good food, service and watch some sports. Great atmosphere!"
• "Food was wonderful."
• "The food is delicious."

Cons:

• "Only in the bar or high tables. Which again were busy or dirty and I was not sitting at the bar with a 12-year-old."
• "Some items are not anything to write home about. And a little pricey for some items."
• "The beer is very overpriced."
• "Food was good, however it was served rather warm than hot."
• "Order a picture of sangrino it had more fruit in it then alcohol."
• "The food ranged from bad to OK, but it is not worth going back to again due to the incredibly bad service."
• "They used to be our go to place but since they jacked up the prices we don't frequent like we used to."