Gordon Ramsay Hell's Kitchen Reviews Summary

Food Quality

Pros:

• "Food was as expected. Had to get the famous lobster risotto and beef wellington and they did not disappoint."
• "Easily the best and juiciest chicken breast I've ever had."
• "The risotto was ridiculously good, with soft tasty lobster on top."
• "Seafood Tower was amazing. Scallops perfectly made. Short ribs were unbelievable."
• "The food was fantastic especially the oysters and beef Wellington."
• "The pan seared scallops are a must, just melt-in-your-mouth soft and well-seasoned."
• "The beef wellington was to die for, though. I see why it's a favorite here."

Cons:

• "The lobster tail was overcooked, which was disappointing."
• "The wagyu meat balls, but they were not even hot enough. The middle of them were all cold."
• "Beware the food has no seasoning. Bland and very underwhelming."
• "The strawberry shortcake has two scoops of what tastes and looks like hagen daz strawberry ice cream in the middle. the 'cake' was HARD though, like it’s been in a freezer for quite some time. not sure why, but since it was frozen hard level, it wasn’t edible."
• "The main entrees were all underwhelming and disappointing."
• "The salmon was mediocre and did not taste right to her."
• "The mushrooms cam in last with very little flavor."

Service

Pros:

• "We had a party of 26 for a wedding and we were well taken care of."
• "Service was also superb."
• "Our waitress and buser were so amazing."
• "But what really made it stand out was the customer service."
• "The staff and atmosphere... was absolutely electric, yet friendly and fun."
• "Service was excellent and the ambiance of the restaurant was also on point."
• "The service, the atmosphere, and the food all made the event impeccable."

Cons:

• "Many customers did not treat this as the fine dining experience it was."
• "Definitely wasn't worth the gas, toll and the $362 bill."
• "This place was such a HUGE (and expensive) disappointment."
• "As for the food it was rather underwhelming."
• "Atmosphere was ok."
• "It was very loud, we could barely hear the server."
• "Unfortunately, the service was HORRIBLE."

Ambiance

Pros:

• "The place was amazing, and decor was outstanding."
• "The interior feels as if you were in a quality room, the plates were presented so cleanly."
• "The restaurant has an upscale ambience, with dim lighting creating an intimate atmosphere."
• "The decor and ambiance are very nice."
• "The atmosphere is exactly what you come for - experiencing a piece of Hell’s Kitchen."
• "The layout and design of the restaurant is very exciting! You feel like you are on a TV set and you are one of the stars."
• "Everything about the ambiance was great. It looked just like the show."

Cons:

• "The restaurant itself feels tucked away in a sub-basement. The combination of low ceilings and no windows rips the life out of this place."
• "Music is so loud and all people trying to talk louder than music."
• "We could only speak to the person sitting right next to us, That's how loud it was in the dining area."
• "First restaurant that I have ever been to (regardless of price) where there was no bread given before the meal."
• "The atmosphere is full of energy."
• "The dining room was packed on the Friday night before New Year's Eve and the sound/noise level was no problem for us to have a normal conversation."
• "Looks like a trendy spot and the tables were full."

Value

Pros:

• "Definitely worth going to for the experience however what's even better it was actually reasonably priced."
• "Everything from beginning to end was amazing, make your reservations and give them a try."
• "Obviously it’s pricey, but when you have zero complaints, it’s worth every penny."
• "The food is exquisite."
• "Exceeded expectations... worth every penny tab was about 295.00 w/o tip."
• "While the food isn’t cheap, it is well worth it."
• "The prices aren’t as expensive as you’d think when you hear Hell’s Kitchen, everything is very reasonable priced."

Cons:

• "For $170 meal, I'd expect our meat to be cooked perfectly."
• "This place was such a HUGE (and expensive) disappointment."
• "HK in AC lives up to the hype. I won’t lie it’s extremely expensive but the service and quality of food justified the price."
• "Price was a little steep but worth every cent."
• "Very disappointing experience in a high-end restaurant which came out to $180 per person for the meal."
• "Could be overpriced as it a part of a Casino."
• "The portion were insanely small and underwhelming for the price."