Address: 323 Kennett Pike, Mendenhall, PA 19357, USA
Phone: +16103881181
Rating: 4.5
based on 135 reviews.
Service
Pros:
"Our waitress, Itzel was indeed excellent service."
"The servers were attentive, kind, and entertaining."
"Overall, I could not recommend Mendenhall Inn more. It’s beautiful, convenient, and the staff couldn’t be more fantastic!"
"Dinner in restaurant was spot on! Had maple glazed salmon and the filet mignon. Filet was cooked as ordered."
"It’s all about service and the Mendenhall is an amazing place!"
"The staff, breakfast, and cleanliness were top notch!"
"Our waiter, Shahriar, was so polite, accommodating, sweet and ever so pleasant to talk with."
Cons:
"They also ran out if many items in the specials menu."
"Our waitress was nice, but very inexperienced and needed more training."
"The hostess just kinda stared at us."
"Our waiter was scarce. He had one other table and was constantly with them."
"There was a bartender in the terrace area that was not friendly."
"The wait staff was a little pushy with the dinner."
"Subpar and extremely rude customer service..."
Food Quality
Pros:
"Everything was delicious."
"The food was amazing! There's a huge variety of food and all of it was cooked to perfection."
"The food was absolutely amazing."
"Had crab cakes for dinner which were very good."
"Delicious appetizers and great drinks!"
"Top notch food! absolutely a pleasant time spend here."
"Enjoyed the brunch buffet. Incredible."
Cons:
"The lobster roll is an affront to the gods, served on a bun with too much mayo and not enough significant claw meat."
"The food was mediocre at best."
"Our appetizer of calamari was a bit heavily breaded; it paired best with the spicey thai sauce."
"The prime rib was tender but had no flavor. It was overcooked with not one spot of pink to be found."
"The roasted prime rib was only cooked to 'rare' or 'medium rare'!!!"
"Food was very salty."
"Food was not warm, mashed potatoes cold and starchy and steak was tough."
Atmosphere & Decor
Pros:
"Mendenhall Inn is a photographers dream venue."
"The restaurant decor was warm and welcoming and not overcrowded."
"The venue was very beautiful and nicely set up."
"The food tastes wonderful, and the decor and atmosphere are well done and 'area traditional'."
"The hotel was very nice, clean, newer accommodations, an outside lounge area with a gas fire pit."
"This is a great place for an anniversary or other special dinner."
"The ballroom has beautiful spiral staircase and chandelier that is great for pictures."
Cons:
"The gold ballroom was packed with tables so close together, making it look more like a cafeteria."
"Nothing special with this place."
"The Manager did not want to VOID the ticket and correct it."
"A complete disappointment... Nothing special for NYE."
"Hotel Bar was also closed."
"The atmosphere is very very nice…"
"The outside patio is highly recommend for dinner on a nice evening."
Accommodation & Facilities
Pros:
"Our room was basically a renovated motel room from yester years; 2 double beds, door opening straight to the parking lot."
"An overall delightful experience. Also, a lot less than I'm accustomed to paying."
"The room was lovely and well laid out."
"The Grand Ball Room is absolutely gorgeous, the hotel is high class and the after-party at the restaurant/bar was awesome."
"The room that we rented was fantastic! The bed was super comfy."
"Enjoyed a private party for about 50."
"Had a 90th birthday dinner for my mother and a wedding shower dinner for my niece at this wonderful establishment."
Cons:
"Bedding of just comforter left no options for temperature control."
"Really dissatisfied with the Executive suite room 333."
"The rolls not fresh."
"I lift up the mattress and I find signs of bed bugs as well as a totally disgusting mattress."
"Only one exit from 3rd floor was unsafe."
"Check In was kinda on the late side 3PM we let them know we was part of the wedding party and the ceremony started at 5 pm still 3pm check in."
"The first thing my son said when we pulled in the parking lot was 'Mom, why are we going to a home for the elderly?'"
Value & Pricing
Pros:
"An overall delightful experience. Also, a lot less than I'm accustomed to paying."
"A bit pricey, but the food quality, the service and the wonderful atmosphere are terrific and mom is worth every penny!"
"And all this really high quality that makes the price really reasonable."
Cons:
"The bill was almost 300 for just two of us. I won't be back."
"For the price, I expected better."
"It was just okay for the price you pay - some items, like the bagel and croissants - are not fresh..."
"Prices have gone up drastically and they no longer are BYOB with a corking fee."
"*Food poisoned* by this place after spending $150.00 for dinner for 2."
Special Events & Occasions
Pros:
"It’s my first time here and we booked this venue for our wedding in 2023 beginning of this year."
"Had a birthday party for a family member there this past weekend. Everything went off fabulously!"
"We would like thank everyone at Mendenhall for contributing to making the Eaton/Wentz Wedding a spectacular event."
"The wedding that we went to was in the Grand Hall. The event room is absolutely amazing."
"We attend the 'Berry Wedding' at The Mendenhall and it truly was a magical night."
"We rented the Mendenhall Room for getting ready and it was HUGE and perfect for eating breakfast the morning of the wedding and had lots of plugs for the hair and makeup team."
Cons:
"Parents went here for their 65th wedding anniversary and NOTHING was done for them."
"Will probably go elsewhere for future special occasions since they didn’t seem to acknowledge the birthday at all and waiting kinda put a damper on the night..."
"A complete joke. What was once a very elegant and special experience in the beautiful ballroom for the Thanksgiving buffet, is now folding tables in a conference room and a bare minimum food selection."
"Had the worst Mother's Day yesterday due to the dumbest hostess at reception desk."
"Can’t accommodate wheelchair users."
"Easter brunch buffet. Easter 2023. Mediocre at best."