Category: Italian restaurant West Chester, Pennsylvania
Address: 38 E Gay St, West Chester, PA 19380, USA
Phone: +16107388244
Rating: 4.3
based on 159 reviews.
Food Quality
Pros:
"The pasta was cooked perfectly Al dente with a delicious sauce."
"The food was excellent."
"Their linguine allo scoglio are the best and also the chicken Parmesan."
"Deserts were good."
"Food was amazing and staff were all super friendly and professional."
"Food is always the freshest and best tasting in the Borough."
"The tomato salad and the meatball appetizer were delicious. The linguini was excellent as well."
Cons:
"The seafood looked and tasted like it had been pulled out of the trash and the risotto was crunchy and had a terrible flavor."
"The lobster ravioli was one of the worst I’ve ever had!"
"For the money, the portions were miniscule."
"Food was ok but service sucked."
"Everything was over priced."
"The food we received was hardly seasoned and didn't pack much flavor."
"A very subpar and OVERPRICED food."
Service
Pros:
"Roberto and his staff did an amazing job helping to make my daughters 18th birthday celebration dinner special!"
"The staff was very caring and really hustled to accommodate all of the food and beverage service."
"Servers were Aces!"
"Our waiter Nick Long was FANTASTIC."
"Wait staff is friendly and knowledgeable...."
"Our Server, Read, did everything in his power to bring my wife and I the best possible dining experience."
"The waiter Anthony took great care of us and was so attentive."
Cons:
"Very rude bartender!"
"The manager just let it go and it got so loud that we couldn’t hear any of the conversation at our own table."
"The second server was too busy talking to her friends and having a cigarette outside to check on us."
"Had dinner on Christmas Eve, and were super disappointed that none of the staff were wearing masks."
"Waitress never asked if we wanted dessert / never came over to see if we needed anything or how the food was."
"Worse service ever. Server visited our table four times in 5 minutes asking for a dinner order."
"Our server (Tegan) was an absolute disgrace."
Atmosphere
Pros:
"The atmosphere here is high end and also relaxing."
"The outdoor seating on gay street is beautiful."
"The atmosphere was perfect."
"It was a wonderful night full of amazing food, great wine, and a stellar waiter staff that took care of everything!"
"The food is great, the atmosphere is pleasant."
"Ambience is awesome! Indoor seating is comfortable with live music and great outdoor seating too!"
"Always a wonderful experience. The outdoor dining is extraordinary. Full distancing makes you feel safe."
Cons:
"Herded couples to second floor, on top of eachother for Valentine’s Day. Zero effort made. For the occasion."
"Putting people with reservations in overflow seating upstairs with a loud DJ in the other room conflicting with different music in the dining area made it a less than enjoyable experience on the evening."
"It's also very loud with no measures to control screaming/running children running into staff and other patrons."
"From the time we entered the restaurant till almost the time we left there was an extremely loud party going on in the back room."
"However, too busy/ noisy for an enjoyable meal."
"When we walked in they asked if we had a reservation, we did not, was told they are packed but will get us in, they sat us in bar area, was so loud with guys yelling at the bar could not even talk to my wife without yelling."
"It was so dark and the print was so small I struggled to read some parts of the menu."
Accessibility
Pros:
"Teca found us a setting inside for 4 in just a few minutes as a walk-in."
"Notes: wheelchair accessible, toilets on both floors, dietaries catered for if you let staff know, good range of drinks at the bar, children welcome, plenty of parking."
"We had reservations at a different restaurant in town over the weekend and they lost/couldn't find our reservation. We were a group of eight and Teca made room to fit us in without a reservation."
"The room requires minimal decor because it is just so intimate and beautiful on its own."
Cons:
"The only handicap ramp that they had available to use, they parked a car in that space."
"There were no handicap bathrooms."
"The restaurant itself is pretty small and does not have parking."
"Being strategically planned you think they would understand a customer doesn’t want to be seated at a table with people they don’t know."