AMC East Hanover 12 Reviews Summary

Staff and Service

Pros:

• "The staff was friendly."
• "Staff is friendly."
• "Most of the staff are nice."
• "Staff is always helpful."
• "The staff is kind and courteous."
• "The service you and your staff provided was wonderful."
• "Very nice theatre while the staff is extra friendly."

Cons:

• "Terribly managed and no staff willing to manage unruly guests."
• "Talking to a staff member feels like they are doing you a favor."
• "Staff isn’t very friendly and theatre wasn’t the cleanest I’ve been in."
• "The attendant seemed very bothered that I asked."
• "The manager was not very friendly."
• "Person at front desk just rude."
• "Just went to see a movie there and got a refund and left. The concession attendant was a complete smug."

Cleanliness

Pros:

• "Clean accommodations."
• "Hidden gem of an AMC theater. Clean, warm, electric recliners; very comfortable movie viewing experience."
• "Seats were large and clean."
• "The seats are amazing! They are leather, clean...clean...clean, and recline all the way back."
• "It is surprisingly clean!"
• "The theater was clean and our seats were very comfortable with the reclining option."
• "Nice theatre. Everything is clean."

Cons:

• "The cleanliness of the theater isn't maintained."
• "The outside theatre garbage was overflowing and had random garbage throughout lot."
• "The seats are so dirty, all of them in every theater."
• "All concession areas need some serious cleanup."
• "Theater is also not maintaining cleanliness and a ton of garbage everywhere!"
• "Bathrooms were filthy, theatre was dirty."
• "Absolutely dirty theatre! They did not clean after the last movie."

Amenities and Comfort

Pros:

• "Typical AMC with lots of legroom and decent amenities."
• "The Sound of this particular location is very good. Crisp and Clear with the bass punch."
• "OMG MUCH MUCH better after the renovation."
• "My main attraction to this location though is.... the reclining seats!!"
• "Full luxurious reclinable seats and the ability to lift armrests makes this theater really stand out above the others."
• "This place had a beautiful remodel! The theaters are awesome; tons of leg room, autoreclining leather chairs."
• "The seats are now reclinable. Because of this new feature, the space between the rows are huge."