Olive Garden Italian Restaurant Reviews Summary

Customer Service

Pros:

• "MAJOR SHOUT OUT TO MY GUY WILLIAM for the best car side customer service EVER!!!"
• "The staff seems to go above and beyond."
• "Kathy was really courteous and the service was great."
• "Our waitress, Jill, was the reason why we want to definitely come back here."
• "Thankfully Nancy one of the hostesses was so nice and helpful it made it a bit better."
• "Julie was a great waitress."
• "The waiter was fantastic!"

Cons:

• "We waited at least 2 hours for someone to even acknowledge our table, and it wasn't even someone coming to assist us."
• "Server with the initials NR was by far, and I do mean, by far the worst server I've ever had."
• "Service is too slow compared to other Olive Gardens I been to."
• "Seems to be there suffering from staffing issues as they was lots of empty cables even though people were waiting 45 minutes."
• "The service was very bad."
• "Slowest service i have ever had here."
• "The customer service is horrible and unimaginably slow."

Food Quality

Pros:

• "Salad was great and unlimited along with fresh hot bread sticks and meal for 2 was 55.00 so super reasonable. Great meal at a great price."
• "Food was delivered hot and fast. Salad was great and unlimited along with fresh hot bread sticks."
• "Shrimp Fettucine Alfredo was very good but I like to ask for extra sauce and load on the cheese at the table."
• "Shrimp were large and plentiful and the scampi had baby asparagus and chopped tomato in a light butter and garlic sauce also. Simply delicious."
• "The food was Amazing and her advice was spot on."
• "The food was really tasty and great. Specially the 'Chicken & Shrimp Carbonara' was one of the most delicious Italian food I ever tested."
• "The food was delicious."

Cons:

• "Don't expect a 5 star meal from a 2 star place."
• "What we got was even lower in standard than typical olive garden food."
• "Food was ok like always... Order was ready when I arrived but a little dry."
• "Petrified mashed potatoes, rendered uneatable."
• "The food seemed like processed cheap ingredients."
• "Spaghetti & meatballs very bland."
• "Fettuccine Alfredo sauce was too thick and dense."

Management

Pros:

• "At least the manager compensated me for my entree."
• "Manager checked on us, all in was a great dinner."
• "The manager Ron was very professional and came to great while wishing us a happy new year."
• "Great idea by Olive Garden to have that available and great customer service by the manager. Kudos!"
• "My husband picked up a to go order and had a conversation with Denise in management. She is a prime example of what good management looks like."
• "The manager stopped by the tables to make sure patrons didn't need anything."
• "Mike the manager and Jared at the bar two nicest persons."