dolce Zola Reviews Summary

Category: Italian restaurant West Chester, Pennsylvania

Address: 134 E Gay St, West Chester, PA 19380, USA

Phone: +14848870760

Rating: 4.5
based on 100 reviews.

Service

Pros:

  • "The service was also good and I didn't have any problems with the servers."
  • "Our server,, Liam was wonderful."
  • "Wait staff was attentive and friendly."
  • "The staff was very friendly and very knowledgeable."
  • "Service is always great, despite them always being busy."
  • "The staff really made this experience for me, and were extremely helpful."
  • "Our waitress was very friendly and efficient."

Cons:

  • "Service can be a little spotty sometimes as I know they get stretched thin with the extra tables outside."
  • "We were seated for close to 20 minutes and not one server came over."
  • "Our server also kept disappearing for 30 minutes at a time and gave us attitude when we asked for bread for a second time because she didn’t bring it the first time we asked."
  • "They sat us in the basement and the server was spotty at best."
  • "The service was atrocious and the food was average."
  • "Service could be improved."
  • "Service not so good."

Food Quality

Pros:

  • "Definitely recommend Dolce Zola!"
  • "Dolce Zola delivers delectable dinners from a safe distance!"
  • "Definitely a must visit spot! The pasta is made fresh daily and you can definitely tell, it's delicious."
  • "Food was delish."
  • "The pastas are fresh and home-made."
  • "The food was amazing! Burrata, beets and goat cheese, pescatore pasta was all so do good!"
  • "The food... Oh, the food! It's so delicious! Everything from the bread until the main dish was very tasty and fresh."

Cons:

  • "Over all the meal was overpriced and very disappointing."
  • "The sauce had a strange musty taste to it like it had been sitting or maybe the cigarette smell got ingrained in it."
  • "The water they use for drinks is gross so the cokes tasted awful."
  • "We both ordered chicken entrees and they were both cool inside as though they were frozen and reheated, but not enough."
  • "Although I wouldn’t say the food was bad, it was far from great."
  • "The pastas themselves were cooked well."
  • "The sauces were decent, but not as exceptional as I had hoped."

Ambiance

Pros:

  • "The back room we were in had a cool, urban vibe."
  • "Antonella and Pietro have always treated us like family."
  • "The decor is a nice spin on modern and the food is delicious."
  • "The atmosphere was young, modern, and slightly hipster which made it a cool spot for a young person like me."
  • "Great downstairs, newly opened. Much quieter than upper tables."
  • "Ambiance was perfect."
  • "The atmosphere was perfect and the decor is excellent."

Cons:

  • "Restaurant is very loud due to the proximity of the tables so if you’re looking for a quiet date night this is not the place."
  • "Downstairs seating area reeks of cigarettes/cigars."
  • "Little cramped for my taste but that is personal pet peeve."
  • "We were seated in the basement. That I think was less than ideal since it was like a morgue while the upstairs was lively."
  • "We got seated on the basement floor, which was cold, dusty and had rather uncomfortable chairs."
  • "The hightop seating area where we were sat was not the experience we were looking for, had more of a bar vibe and sound level than a date night spot."
  • "The only limitation is that when it gets busy, tables aren’t as “socially distanced” and the folks in the kitchen didn’t seem to be ALL wearing masks/gloves."

Value

Pros:

  • "Definitely worth the price for a homemade meal."
  • "We will drive the 3 hours to go there again!!!"
  • "The pasta at Dolce Zola (formerly known as iPasta) is out of this world! Truly authentic, northern Italian cuisine."
  • "The handmade pasta is definitely the highlight of this restaurant - they have a great selection of excellent pasta dishes."
  • "Absolutely fantastic! Cocktails were perfect. Apps were fantastic."
  • "Great food, great atmosphere, great service, BYOB made it a great value!!"
  • "The food was great and there was just enough variety where it wasn't overwhelming but also gave you some solid choices."

Cons:

  • "Better than average but some of the apps are way overpriced -- grandma's meatballs and calamari for instance."
  • "No free refills so 4 total sodas cost me $14 which was not made clear before they refilled."
  • "The chef declined to sub of small pasta plate undercooked risotto."
  • "The vegetables (such as zucchini or eggplant on the pasta) were disappointingly small portions."
  • "The lasagna seemed to either A) be over cooked or B) have too thin of noodles as there was no structure to it and was basically mush when you ate it."
  • "Its BYOB and they charge a $2.50 cooking fee."
  • "The pasta sauce was bland and needed salt."

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