J's On The Bay Reviews Summary

Food Quality

Pros:

• "Absolutely FANTASTIC food, love the ambiance/vibe/decor."
• "The gnocchi was so light and supper tasty."
• "The wings were spicy, not too saucy, and were outstanding."
• "Ah the food was yummy."
• "The food is delicious, haven't been let down."
• "The pizza was crispy and the cheese balanced the heat of the pepperoni and hot honey perfectly."
• "The food is always on point and service is great."

Cons:

• "One entree (sweet potato gnocchi) was sent back because the gnocchi was gooey inside."
• "The steak, chicken and fries that day was a tad over done."
• "The Texas toast grilled cheese was disgusting in taste and texture."
• "6 of the 7 entrees that we ordered were too sweet."
• "The tenders were burnt(couldn’t even cut with plastic knife), waffle was nothing special."
• "Her plate of Shrimp & Grits was bland."
• "The French onion soup was unedible."

Service

Pros:

• "All staff is attentive and friendly!"
• "George and Bella were our servers—both of them were kind, checked in on us often, and made our meal that much better."
• "The server was so nice and very helpful in helping us decide our meal."
• "Our server George was so friendly and kind."
• "Service is great, very friendly staff."
• "The staff was friendly and made you feel welcome."
• "The service was excellent. Very friendly, attentive waitress."

Cons:

• "Then the driver arrived begging for a tip, and his car reeking of pure cigarette smoke!!"
• "One of the worst delivery experiences I've had."
• "Terrible service DONT WASTE YOUR MONEY."
• "The food is overpriced and service is extremely slow."
• "Service was terrible. It took a long time to even have someone take our drink order."
• "The waitress never asked how is everything."
• "They were extremely impolite and unprofessional."

Ambiance

Pros:

• "Man this place is a 💎! So glad we chose to go there, 5 people ordered five different items from the menu and everyone was happy with their food!"
• "Easily one of the best places on the North Shore!"
• "The back patio is gorgeous, spacious and perfect for activities during any time of the year."
• "Sweet decor!"
• "We loved the 50's decor."
• "The atmosphere is warm and friendly."
• "The outdoor seating made it feel like I was in a different country. So aesthetic and gorgeous."

Cons:

• "If you are looking for a fancy brunch and booze check somewhere else."
• "Don't believe the hype."
• "The food isn’t anything special especially for the prices that they charge!"
• "Definitely not worth the hype."
• "It seems the customer service being delivered to most other people was lackluster."
• "Also they don't offer basic, 'go to' breakfast options anymore."
• "The menu is misleading when it comes to serving mimosas and the price."

Value

Pros:

• "Prices were reasonable, too."
• "Such HIGH quality food for a reasonable price."
• "The quality here is like a good Manhattan brunch place but without the pricey bill."
• "For the price hands down the best bang for your buck on the island no questions."
• "Prices are reasonable - the food is good - and the drinks are made well."
• "The food is definitely top-notch."
• "Everything was delicious and the service was great!"

Cons:

• "Asking a customer for $.08 when they’ve given you nearly $400 worth of business is absurd."
• "Wrong person... I paid in cash$$$ for trash 🗑 food."
• "The food is overpriced and service is extremely slow."
• "They're very overpriced for sub par food and poor customer service."
• "For $20 I feel it was very skimpy."
• "They charge an extra 3.95 percent for using a credit card as well."
• "Pretty good food, very overrated. Prices are crazy, I paid $13 for 3 mini tacos."

Management

Pros:

• "The owner and staff was so engaging."
• "The owner has been a bar tender for years. Is very knowledgeable and friendly."
• "We met the owner. Stapleton needs a place like that. Very nice n Handsome."
• "The food is delicious and the owner and staff are great."
• "Thank you Giuseppe for taking care of us."
• "The food is even more delicious and more generous than before!"
• "The employee who brought our food out wished us a happy anniversary."

Cons:

• "The owner is extremely rude, terrible customer service."
• "They ended up taking the food back, after 1.5-2 hours we have no food and a ruined Saturday morning."
• "Very sad, when people are so unprofessional to reply to my review which I'm well in my rights to have."
• "Whoever's in charge of responding to reviews need to be humbler as it's seriously embarrassing."
• "Very concerning response from the owner implying I'm lying about being allergic to tomatoes."
• "I stand corrected. You must've taught your employees that same business 101 class you wasted your money on."
• "Scroll past all the 'good reviews' and you'll see their true colors!"