"The atmosphere is great but the servers were similar to what you’d experience at a fast food restaurant."
"A restaurant and music lounge that is both upscale and friendly on the wallet."
"The atmosphere is so enjoyable with the live music."
"The vibe is jazzy NYC cabaret, with decor and attention to detail to match."
"The ambiance is very modern but yet feels very out of time."
"Loved the ambience. Cozy jazz bar perfect for date night."
"Fantastic atmosphere in this restaurant!"
Cons:
"Space is quite crammed as it was very packed in there."
"Compared to the beautiful atmosphere, the food just wasn’t up to par."
"The table setup is for diners, so some of the diners will have the seats that’s back to the stage instead of facing."
"The live music inside is not played on a speaker outdoors (pretty disappointing considering their whole esthetic is the live jazz aspect)."
"The hostess then seated us at the far corner where you do not have any vision of the stage."
"You're asking $100 for an extra person, while the restaurant is half empty."
"Overall, our visit to The Flatiron Jazz Bar was marred by poor hospitality, a lack of professionalism, and a disregard for customer satisfaction."
Food Quality
Pros:
"Definitely try their peach gelato, or chocolate ice cream for desert! Amazing!"
"The steak on the other hand and the desserts were spectacular."
"Best food we’ve head so far in nyc - would especially recommend the grilled octopus, clamps and ribs."
"The food was top notch everything was perfect!"
"The food was absolutely delicious. The food is served family style."
"The food was delicious, showcasing quality ingredients and skillful preparation."
"The food was AMAZING."
Cons:
"Steak was slightly over cooked, not bad enough that request to be send back."
"The turkey and apple pie. Was extremely dry and the apple pie was very yucky."
"The food was average."
"The food was sad inaccurate and not well executed."
"The salmon was expensive, slightly undercooked, and lacked seasoning."
"Unfortunately, the food was just okay - nothing wrong with it, just okay."
"The turkey came out dry and the steak was ordered medium came out very rare and not cooked through to healthy meat standards."
Service
Pros:
"The staff were really welcoming and helpful when describing the items on the menu."
"The service is spot on, warm hospitality from the host team and servers that will not steer you wrong."
"The service was excellent. We had a lot of special requests and they accommodated us."
"The service from the welcome, the servers, and the wait staff was sensitive, informative, and very accommodating."
"The staff is so gracious and accommodating."
"The staff was friendly and provided excellent service."
"Our server was absolutely incredible and attentive."
Cons:
"The customer service was horrible."
"Service wasn't the best. Asked if we could sit with a better view of the musicians, but they said it was for 'investors.'"
"If you’re looking for hospitality this isn’t the place."
"Service was OK. It wasn't really top notch service but tip was preincluded in the bill."
"The service was ok, expected more attention."
"Service was cold infrequent and awkward."
"Our server was trash. He rushed us to decide on items, tried to pressure us to buy things off of the regular menu."
Live Music & Entertainment
Pros:
"Live music but it’s not too loud."
"The band was WONDERFUL. Super chill and happy vibes, great music."
"Check out the headliner entertainment when you go."
"The live music was quite nice, it makes the experience that much better."
"The artists for tonight were great. They picked classic songs and gently interacted with audiences with music."
"The jazz singer was talented and had a lovely soothing voice that allowed us to still enjoy a conversation."
"The jazz performance is excellent. Not too loud so you can still hear each other talk."
Cons:
"I'm not sure why the place is so popular: the music wasn't very good when we were there."
"You are definitely paying steakhouse prices, so unless you want to drink from a wide assortment of bourbon, whiskey and scotch and/or want to hear light jazz with your meal and really value a nice, classy and cozy vibe, I would not recommend."
"Never going back, not worth it."
"Never going back, not worth it, not jazz, good for tourists!"
"This place relies on alcohol. If you are going for food, I do not recommend this place. It was overpriced and underseasoned."
"However, our experience at the establishment left us feeling disappointed and disrespected."
"The staff's attitude was disrespectful, and the quality of drinks fell far below expectations."