McDonald's Reviews Summary

Food Quality

Pros:

• "The fries were the only saving grace."
• "Burgers are fine, fries are hard to mess up and also fine albeit a little chewy."
• "Always love a good McDonald's burger and service was quick ordering online."
• "The apple pie was good."
• "Food was delicious, fresh and hot."
• "The staff is very nice, pleasant and friendly. Food is warm, fresh and served pretty quickly."
• "Its not the greatest McDonalds of all time, but it's a McDonalds... You can get a cheese burger."

Cons:

• "The chicken McNuggets... any thinner and it would be chips."
• "The fries are soggy the mystery meat is slapped btw two soggy buns."
• "As for the McNuggets… They tasted very old, dry and stale."
• "The fish sandwich was old, the trays were dirty and the table as well."
• "Fries were dry and hard ! Burgers not even fresh !"
• "Extremely old, stale, burnt, mouldy, smelly food served."
• "The lettuce they gave me on my chicken sandwich was rotten."

Customer Service

Pros:

• "The staff seemed above competent and our food was accurate."
• "Friendly and everything was in the bag as we ordered. Including sauces requested, the straws, napkins."
• "Finally they removed all of the inexperienced workers they remodeled it looks clean and up to date the food was good it wasn't cold and the service was great the window worker for the drive-thru was very helpful even helped me with the McDonald's app it's hard to drive there now."
• "Staff member was very very friendly and fair."
• "I'm always greeted on my weekends by my favorite cashier in the drive thru! She's energetic and always have a smile on her face."
• "Jasmine the manager assisted and was so kind."
• "The staff was friendly and brought the food out to me with my young children."

Cons:

• "Never gonna order anything from this Mc Donald they always messed up my order."
• "If the women who work here do not get their attitudes in check, I see a lot of people losing their patience real soon!"
• "Blond hair lady has poor customer service attitude."
• "The manager was pretty rude."
• "The customer service was horrible. From the cashier to the manager."
• "Everyone that works here late night has horrible attitudes."
• "Employees are rude. Don't acknowledge you and talk rude about you while waiting at the window."

Cleanliness

Pros:

• "It is kept clean by the wonderful worker there. It is a pleasure to eat there."
• "Inside you have space to seat comfortable, is mildly clean."
• "Very nice clean place not a rolly McDonald's but a calm relaxing atmosphere actually enjoy your breakfast lunch or dinner."

Cons:

• "Took photos of her texting on the phone near food and EVERY table that was filthy when she ask me to go to another table will send them to corporate."
• "This place was dirty, garbage was full, garbage on floor. floors dirty."
• "THEY COULD DO BETTER AT KEEPING THIS PLACE CLEAN!!!"
• "Dirty tables. Garbage cans overflowing with trash."
• "bathroom dirty..table area toward front dirty..not enough staff I am assuming."
• "The play place smells like homeless people sleep in it."
• "This is probably one of the worst out there they consistently forget to include items like sauce straws and sometimes menu items like apple pies and fries from drive through orders."