"It's also a lot cheaper to purchase a pint then to just go for the scoops of ice cream if you already know what flavor you love."
"The price was a little high, but you are certainly paying for quality."
Cons:
"Expensive ass artisanal hipster ice cream... It's good tho."
"The ice cream, while quite enjoyable, is a bit on the pricier side, which might not suit everyone."
"I found the ice cream to be quite over priced (about $6 per scoop) and overly rich."
"I’ve never paid so much for such mediocre ice cream."
"Pretty expensive and I didn't love the other flavors enough for a full five stars."
"Disappointing ice cream for the high prices, reminded me of those large value tubs of ice cream at Costco, overly sweet and vaguely flavored."
"I do feel 5.99 for one scoop in a cup is excessive."
Service
Pros:
"Given the ceaseless popularity of the place, the staff does an admirable job of managing the crowd."
"The staff there was efficient and friendly."
"The staff is friendly and is more than willing to offer you samples."
"The staff is amazing and helpful."
"While the line may seem long with moves rather quick, The staff takes their time to provide you with a fantastic experience without making you feel rushed."
"The girls behind the counter were sweet and didn't mind letting us try a few before we made our choice."
"Awesome the guy serving was so kind asking me if I like to try any flavors with a smile."
Cons:
"They are beyond rude and lack customer service skills."
"The day I went the staff was kind of unfriendly which somewhat ruined the experience."
"Staff lacks very basic health and hygiene practices."
"It only took the rude girl working 4 min to tell me 'I know it’s raining but if you don’t plan on ordering anything you need to leave.'"
"Poor service. I asked the cashiers what flavors of ice cream they have and she gave an nasty attitude asking me just look at the menu."
"Super rude staff, the knock-off Billie Eilish looking guy was super disrespectful."
"Consistently bad & stingy service (imagine charging a dollar for a puppy to get a drop of whipped cream)."
Flavor & Variety
Pros:
"That vegan vanilla had me hooked for a few days."
"Vegan options steal the night with texture and flavor that rivals their dairy cow crafted cousins."
"The quirky, seasonally rotating flavors are carefully selected to appeal to a range of ice cream lovers."
"The honeycomb flavor, in particular, was absolutely amazing - it had just the right balance of sweet and rich, with a hint of caramel that lingered on my tongue."
"Their vegan PB/honey and vegan churro flavors were amazing."
"THIS ICE CREAM IS INCREDIBLE!!!!!!! i especially recommend their coffee ice cream, it has a strong coffee flavour without being overpowering."
"The honeycomb ice cream is probably the best ice cream flavor I’ve ever had."
Cons:
"If you do not like coconuts then the vegan ice here is not for you."
"I tried their vegan ice cream (salted caramel) it was awful."
"Ice creams and shakes are just average, nothing special."
"There is absolutely nothing special about the ice cream me and my party of six had."
"i couldn’t taste any honey flavour with the honeycomb ice cream."
"Flavor was good but mild with no nuts added."
"The place swirls in very average and tops it with overpriced ice cream."
Ambiance & Location
Pros:
"The atmosphere was cozy and inviting, and the ice cream was some of the best I've ever had."
"It's a nice location though, right by the water."
"The friendly service, extensive menu, and awesome playlist make this a great place to visit."
"This location is amazing because it's big with plenty of seating available and trendy music."
"The ambiance at Van Leeuwen provides a perfect backdrop for indulging in their exquisite ice cream."
"Van Leeuwen Ice Cream is a must stop if you are in Williamsburg."
"Such tasty earl grey ice cream! It beautifully captures the taste of the black tea and transforms it into a refreshing dessert."
Cons:
"I think they did the best they could with the space they have but it was just a bit uncomfortable."
"Place is kinda over-hyped and SOOO slow."
"One bathroom inside doesn't seem enough for how popular this place seems to be."
"There's only an issue in this location there's a heck of a line, because there are people ahead just trying samples."
"I just wouldn't come here over Odd Fellows up the street. I found the ice cream to be quite over priced (about $6 per scoop) and overly rich."
"We love their ice cream and other locations but the Wythe Ave one is the worst! The meanest staff, they always seem too good for you."
"Super rude staff, the knock-off Billie Eilish looking guy was super disrespectful."