American Star Diner Reviews Summary

Food Quality

Pros:

• "The food is great- everything we order I'd great! The salad bar is great and the soups are homemade!"
• "Consistently good food and attentive staff."
• "Came here for breakfast today, their creamed chip beef is surprisingly delicious."
• "The sausage is mind blowingly good, the eggs are always done right, the coffee is hot."
• "The food was absolutely excellent: ingredients were fresh and well seasoned."
• "Delicious food, generous servings, fast service, and amazing coffee."
• "The food was absolutely delicious with healthy portions."

Cons:

• "Service was great but the food was awful 😖. Almost everything was undercooked."
• "I ordered the calamari which is clearly frozen from a bag and dropped into the deep fryer."
• "Went on a Wednesday for brunch and had the most artificially tasting waffle."
• "Steak was like eating gristle wrapped in cardboard and Ravioli had rotten ricotta inside!"
• "Chicken Noodle Soup was all noodle, no veggies, no chicken, no broth flavor."
• "I was EXTREMELY disappointed in the chocolate chip pancakes along with my eggs."
• "The coffee was lukewarm and weak. The burger looked amazing but was as bland as the coffee."

Service

Pros:

• "The people were friendly."
• "I always have a wonderful waitress (er)."
• "The server was very friendly, and the coffee was great."
• "Our server was fast, attentive, and kind."
• "The staff is awesome especially with a pack of kids. The waitresses always engage the kids."
• "The staff are always so friendly and sweet, making us feel welcome."
• "Our server was the best!! Cheerful professional friendly & prompt."

Cons:

• "This place used to be much better, and we enjoyed going there regularly for a quick, casual meal but the staff has changed so much over the years."
• "Never got toast with breakfast."
• "Very poor service we left before anyone bothered saying anything to us won’t bother coming back if they can’t be bothered to wait on us."
• "The waiter didn't ask how I wanted my burger cooked, instead gave it borderline rare with slightly dirty lettuce."
• "Waitress was clueless and both our entre's look like leftover food and cold."
• "Server didn’t introduce himself and constantly had to be flagged down or asked for refills."
• "The waiter was unaccomodating and the host did not seem to want to be there."

Atmosphere

Pros:

• "The atmosphere was classic, and the whole restaurant was clean and well attended to."
• "The environment is pretty spacious and there's a lot of parking space outside."
• "Diner was clean and had a cool retro vibe."
• "First impressions were really good. Decor gave nice retro vibes, but still was kept looking up to date, clean, and stylish."
• "I really like the fact that they don't have loud music blasting over your head as you eat."
• "Stepping into this classic American diner is like taking a delightful step back in time."
• "Always a good vibe with good food."

Cons:

• "Service was too quick and did not allow for sufficient time to read my Philadelphia Inquirer."
• "Food good but bussing staff obnoxious with 'chip on their shoulder'."
• "The most average, watered-down, non-professional dinner you'll ever eat at."
• "There was trash on the floor under our table and the counter next to us."
• "The lighting inside the restaurant gives everything a gray hue which I found made it difficult to read their menu and interior of the diner a bit on the dreary side."
• "While the food was hot and good the place could use a little sprucing up. Needs a good cleaning of the window sills and new wall paper."
• "Wasn't the cleanest looking place me and my husband have been too."

Value

Pros:

• "Prices typical for this area."
• "The portions are good and the prices are reasonable."
• "Portions are good and prices reasonable."
• "Above and beyond! I scheduled an order of 10 waffles with toppings the night before a business meeting on their easy to use online system and omg they hooked me up!"
• "The early bird all day specials were a very good value."
• "The prices were reasonable."
• "Food is reasonably priced and portions are large."

Cons:

• "Only slight issue with the prices (which are somewhat high for the area)."
• "The price of a beverage really went up! I think we paid $2.50 each for a cup of soda."
• "Prices have gotten higher as one would have expected."
• "Portions have gotten smaller."
• "The new menu is scaled down and the prices went up a bit."
• "I did find it to be a little bit pricey for a little extras like if you changed fries to onion rings it was a $2.50 extra charge."
• "Two people had a modest lunch that came to $40 I guess a lot has to do with the Biden Factor."