Bluestone Lane Upper West Side Café Reviews Summary

Ambiance

Pros:

• "What a fabulous place! Starting with the stunning ambience to the delicious food and great quality coffee."
• "The ambiance is relaxing and cozy."
• "Very friendly staff and lovely internal dining space with some outdoor tables street side"
• "The bright atmosphere is clean and inviting and stylish."
• "Incredibly beautiful space and great coffee, super nice service, but food is fairly average for being so highly priced."
• "Great Sydney-esque ambiance, bright daylight streaming in through the windows, plants lining the ceiling perimeter, artfully plated food"
• "The atmosphere was also very lively and cozy on a cold day."

Cons:

• "Also, I wish they would lower the music volume a bit."
• "Very noisy and loud place. Hard to have a conversation."
• "The air conditioning is really cold and they really don’t make it comfortable for you to stay."
• "It is very loud inside."
• "The music was kind of loud but it was late morning."
• "No fabrics or anything that would hold back the reverb."
• "Your fake plants are tacky, you put Australian food to shame."

Service

Pros:

• "The staff kept us updated when people started to get their checks, and they brought us water and offered us coffee while we waited."
• "Once we were seated, the service was fast, the staff were friendly and conversational."
• "Neury Lora is simply fantastic! Her warm smile and attentive service make dining a pleasure."
• "Staff was friendly and polite."
• "The staff is incredible and so welcoming."
• "The service in this blue stone lane is top notch!"
• "The entire team at this location truly take care of you and ensure you have the utmost experience."

Cons:

• "basically no way of contacting them"
• "Stay away from this place. There are tones of nice coffee shops with professional staff in the area."
• "no update on the site and still showed the time that now had passed for delivery"
• "Sometimes people are just rude here and sometimes you wait for 30 minutes for your to-go coffee and leave because of ignorance."
• "Coffee is great but the hostess was very rude."
• "Unhelpful staff and not worth the hype."
• "For an Australian cafe, the service was embarrassing."

Food & Drink

Pros:

• "I got the banana bread which was really good and looked beautiful."
• "The food here is amazing! Large portions and very tasty!"
• "the food is amazing"
• "The food is AMAZING and I love the aesthetic and vibes here."
• "the Aussie influenced food and beverage is absolutely worth a try"
• "Our meal was delicious and well-presented."
• "The food is so fresh, healthy and delicious."

Cons:

• "the white egg was partly raw, and melted in my plate"
• "Oh, and my drink was wrong"
• "The smashed avocado didn’t have any sparkle to it. The toast wasn’t warm either."
• "The food looked good and healthy but had no flavor."
• "The toast was kind of bland but better with hot sauce."
• "Coffee was below average, scrambled eggs disappointing."
• "Also they used old rotten avocado."

Ordering & Delivery

Pros:

• "Ordering is done via a QR code to their website with payment online as well."
• "Easy ordering online even while seated."
• "Ordered via the app. Food came quickly, everything was fresh and delicious."

Cons:

• "no update on the site and still showed the time that now had passed for delivery"
• "the direct delivery seems to be very unorganized"
• "We had to leave after an hour because we didn’t get any food."
• "I ordered takeout and they got our order completely wrong."
• "Third time I’ve ordered from here and each time the eggs are refrigerator cold (not room temperature), burnt, they taste like they were made yesterday and kept in the fridge."
• "Come for the broken app they force you to install just to order their overpriced, mediocre coffee."
• "Your restaurant is devoid of human interaction and I felt like I was ordering a meal from amazon."