iFixScreens Victory Blvd Reviews Summary

Category: Mobile phone repair shop New York

Address: 1885 Victory Blvd, Staten Island, NY 10314, USA

Phone: +17189818080

Rating: 4.7
based on 193 reviews.

Customer Service

Pros:

  • "Can’t say enough good things about Saif who assisted us at this store. He’s honest and can answer all of your questions."
  • "Thank you so much Kiro. Will recommend my buddies to come check out this place IFIX SCREEN is the spot."
  • "He was very professional and steered me in the right direction."
  • "Dealing with Kiro was an absolute pleasure. Explained things clearly and he was very friendly."
  • "Had a great experience!! The gentleman that works there was very friendly and honest."
  • "The worker was very sweet, personable, and knowledgeable."
  • "Daniella did a great job and was very helpful. Highly recommended!"

Cons:

  • "They take a month to fix my laptop and still not able to locate the issue."
  • "0/10 stars if i could, should be lucky I'm not giving it lower than that."
  • "I told my mom to give them my Nintendo and I'm waiting for it for SO LONG."
  • "Complete garbage this place is. Would highly recommend people to stay away."
  • "TERRIBLE Customer Service!!!!! TERRIBLE Service!!!!!"
  • "Go elsewhere.. I got my screen replaced here... I noticed that the colors on the new screen were highly saturated and sometimes I can't even tell what I'm looking at."
  • "I learned my lesson never again will I deal with this company. It’s very sad."

Repair Quality

Pros:

  • "Finished the repair in a few hours."
  • "This place was the only one who would touch my (Android) I have an HTC U11 that I love. The charging port needed to be replaced and it's a tricky task, it took a few days but all the right parts were ordered and care was taken to make the successful repair."
  • "They repaired broken screen on my Motorola phone. The price was fair and the time it took to do the work was excellent."
  • "He fixed my my broken screen on my iPhone in 5 minutes."
  • "Fixed with such perfection in no time at all."
  • "The new battery works perfectly and my phone is skinny once again."
  • "They were very professional they know what they are doing!!"

Cons:

  • "Charged me a ridiculous amount and fixed it with what seemed like plastic."
  • "They use some kind of plastic material as a screen and they said they can't do anything about it."
  • "They put the cheapest glass that it immediately came off my phone when I dropped it very lightly."
  • "They take a month to fix my laptop and still not able to locate the issue. And they still charge me 70 dollar for diagnosis even the screen is not fixed properly."
  • "They replaced with apparently a bogus screen n now in my settings I always have a message that states unable to recognize screen."
  • "This is a very dishonest shop my iPad screen is broken, he said to repair the $120, and come back after two hours, two hours later, he called to say to want to wait for two days to get the ipad."
  • "They broke my screen and claimed it was water damage when i went in for a battery replacement."

Price and Efficiency

Pros:

  • "Very accessible prices and always with the truth and honesty ahead."
  • "They gave him a price of 145 dollars to fix the screen which was 50 dollars cheaper than the apple store."
  • "Had a screen replacement in only half an hour... This place saved me a lot of time and money."
  • "I also saved a lot of $$."
  • "And the price is reasonable!!!"
  • "He replaced the screen right away at no charge and it solved the color and keyboard problems."
  • "The price of repairing my phone was less than purchasing a new phone."

Cons:

  • "I was told my phone only has one screen that’s why it’s 485 dollars to replace."
  • "Went to fix my iPhone x screen was charged almost $200 for an aftermarket screen that was defective to the touch."
  • "As a foot note, I discovered after picking up my phone and during a conversation that this chain of repair stores have a 'range' of prices... To me, that policy is fraud and for that reason I will never be back."
  • "Was not too happy with the debit card service fee after having already paid for a full screen replacement."
  • "They charged me around 350$ to replace the front screen of my iPhone."
  • "For 485 dollars id not even give the one star i wish 0 was a option."
  • "They say they send some phones to Brooklyn where a tech named Colon fixes the tough phones. This guys is good, trust me, I have a lot of his work."

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