Poughkeepsie Galleria Reviews Summary

Shopping Experience

Pros:

• "It's huge enough with a lot of shop and nice restaurants."
• "Nearly everything one needs under one roof!"
• "I was able to look around and buy a dress for a great price."
• "Wide open mall with plenty of selection."
• "The Poughkeepsie Galleria has a sufficient selection of stores, that you can browse and/or shop from."
• "Nice selection of stores!! Amazing food court with new inclusions being a Jamaican place as well as a new Coffee shop that has amazingly good coffee!!"
• "It's always been nice and clean and it has a lot of the stores that I like."

Cons:

• "It has become a ghost town and a shadow of its former self."
• "This place has continued to go down hill for years, and covid made it even worse."
• "This mall is extremely small and outdated."
• "Well. The Poughkeepsie Galleria is dying just like the rest of malls in America."
• "Lack of good restaurants and good stores within the mall making it not worth going to."
• "The Mall seems to be focusing more on arcades and other entertainment a little much more then nice stores to go to."
• "Every store is going out of business because they're getting screwed over by their land lord."

Food and Dining

Pros:

• "Great mall with... Variety of food on the second floor where the food court is located."
• "A good selection of stores with a nice food court."
• "Actually, I couldn't figure out how to rate Scotch Bonnet Restaurant in Mall that is part of the Food Court. It's next to H & M. Excellent Jamaican food."
• "The property also host a vibrant food court catering to a variety of cuisine."
• "Ate too much, but it was all good... like the diverse food options."
• "For food we went to mall and we got China max which was pretty good amount for me to eat because I like to eat a lot food and they gave massive."
• "By far China Max is the best food in the food court."

Cons:

• "No public wifi which is ridiculous in today's day an age."
• "The Food Court Needs Work... Three Of The Locations Are Chinese Food... That I Think Is Poor."
• "The food court is so unappealing that we never ever eat here."
• "The food court is awful."
• "The manager did not make us pay for the meal, but with a who cares attitude."
• "Most of the stores here are of no interest."
• "The entire place looks like it’s from 1930... literally has nothing going on for it."

Customer Service

Pros:

• "The employees are happy and very friendly."
• "Staff were professional and did their best to keep the lines moving!!"
• "The staff at places I visited were friendly and patient."
• "The employees of the many outlets are courteous and knowledgeable about the products they sell."
• "My wife went to Kay's to see if they would shine up her ring and they tightened up the bar and inspected it also for free; this was not even the one we bought the ring at! Quality service!"
• "They have great vendors all around, like the chocolatier who gave us free bag of nuts with the purchase we were going to make anyway!"
• "Had a great experience at Macy's! I met a really nice and professional sales associate."