"It's very clean and well maintained as well, And to top it off they have an excellent Imax movie theater attached to it."
"Always very clean, I don't believe I can say I've ever had a bad experience or any complaints."
"Very clean and wheelchair accessible."
"Decent looking shopping mall. Clean, well lit, air-conditioned, plenty of parking."
"This is a clean, well maintained mall in Monmouth County."
"The theater was bright and clean."
"There wasn't a crowd at the front counter, the snack lines seemed to move quickly (I didn't buy anything)."
Cons:
"The theater could have been a little cleaner but overall the facilities were about as good as you can expect for a public place."
"So many closed stores, could not find an elevator few options at food court Teri Teri over charged what the board said and someone had a very loud small yappy dog that was not a service animal very disappointed."
"I went to see a movie at AMC and the place was filthy dirty and all garbages where overflowing with garbage the bathroom was disgusting."
Store Variety and Availability
Pros:
"Great deals all the time in mostly every store there is also a nail salon and hair salon as well a $1.00 store and up too."
"The mall itself is pretty diverse in what items can be found as far as average size malls go."
"Monmouth Mall is the place to go for a eclectic arrangement of store fronts from clothes to food to the little calendar kiosks."
"Best mall around!! Everything you need all in one place... Great deals for shopping, food, dentist, hair cut, movies and more!!"
"It has a large variety of stores and great atmosphere."
"Nice mall, they have a lot of stores and a wide selection."
"A very nice mall with a lot of upscale shops, very large food court and plenty of room to move."
Cons:
"Totally run down. Half of the stores aren't even there anymore."
"Complete ghost town of a mall. Final nail in the coffin was when Suncoast closed."
"The mall is a shell of its former self; You can literally count the few remaining stores on your fingers."
"Very sad! Almost every store closed... Store rents too high not enough good stores needs to have a variety of stores like freehold mall."
"I feel like there's more empty stores then actual stores...and there's one bathroom?"
"This mall is nice but nothing like the other malls around the area... It definitely needs some work done."
"There were a lot of Vagrants hanging out and walking the empty Mall. I didn't feel safe."
Customer Service and Experience
Pros:
"The staff are sideways eager to help."
"People are pretty friendly and eager to help you out."
"Monmouth mall Josmary took care of me.Wow! What a wonderful experience."
"The Mall security is beyond helpful whenever needed."
"Our order from concession was prepped and ready to go upon our arrival. Everything was great!"
"Love this mall. As an African America I walk the mall freely without the feeling of being watched in any store."
"Love Barnes & Noble, I could spend hours in here!"