Monmouth Mall Reviews Summary

Category: Shopping mall

Address: 180 NJ-35, Eatontown, NJ 07724, USA

Phone: +17325420333

Rating: 4.1
based on 207 reviews.

Cleanliness and Maintenance

Pros:

  • "It's very clean and well maintained as well, And to top it off they have an excellent Imax movie theater attached to it."
  • "Always very clean, I don't believe I can say I've ever had a bad experience or any complaints."
  • "Very clean and wheelchair accessible."
  • "Decent looking shopping mall. Clean, well lit, air-conditioned, plenty of parking."
  • "This is a clean, well maintained mall in Monmouth County."
  • "The theater was bright and clean."
  • "There wasn't a crowd at the front counter, the snack lines seemed to move quickly (I didn't buy anything)."

Cons:

  • "The theater could have been a little cleaner but overall the facilities were about as good as you can expect for a public place."
  • "So many closed stores, could not find an elevator few options at food court Teri Teri over charged what the board said and someone had a very loud small yappy dog that was not a service animal very disappointed."
  • "I went to see a movie at AMC and the place was filthy dirty and all garbages where overflowing with garbage the bathroom was disgusting."

Store Variety and Availability

Pros:

  • "Great deals all the time in mostly every store there is also a nail salon and hair salon as well a $1.00 store and up too."
  • "The mall itself is pretty diverse in what items can be found as far as average size malls go."
  • "Monmouth Mall is the place to go for a eclectic arrangement of store fronts from clothes to food to the little calendar kiosks."
  • "Best mall around!! Everything you need all in one place... Great deals for shopping, food, dentist, hair cut, movies and more!!"
  • "It has a large variety of stores and great atmosphere."
  • "Nice mall, they have a lot of stores and a wide selection."
  • "A very nice mall with a lot of upscale shops, very large food court and plenty of room to move."

Cons:

  • "Totally run down. Half of the stores aren't even there anymore."
  • "Complete ghost town of a mall. Final nail in the coffin was when Suncoast closed."
  • "The mall is a shell of its former self; You can literally count the few remaining stores on your fingers."
  • "Very sad! Almost every store closed... Store rents too high not enough good stores needs to have a variety of stores like freehold mall."
  • "I feel like there's more empty stores then actual stores...and there's one bathroom?"
  • "This mall is nice but nothing like the other malls around the area... It definitely needs some work done."
  • "There were a lot of Vagrants hanging out and walking the empty Mall. I didn't feel safe."

Customer Service and Experience

Pros:

  • "The staff are sideways eager to help."
  • "People are pretty friendly and eager to help you out."
  • "Monmouth mall Josmary took care of me.Wow! What a wonderful experience."
  • "The Mall security is beyond helpful whenever needed."
  • "Our order from concession was prepped and ready to go upon our arrival. Everything was great!"
  • "Love this mall. As an African America I walk the mall freely without the feeling of being watched in any store."
  • "Love Barnes & Noble, I could spend hours in here!"

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