GIANT Reviews Summary

Category: Grocery store

Address: 3300 Concord Rd, Aston, PA 19014, USA

Phone: +16104975375

Rating: 4.3
based on 144 reviews.

Stock and Availability

Pros:

  • "They usually have everything I need in stock."
  • "Had mostly everything on my list except for Turkey Hill Iced Tea, Ginsing & Honey in Half-gallon size."
  • "This store has everything you need, most of the time."
  • "Always stocked. Quality produce and meats. Prices reasonable."
  • "The self checkout area is clean and easy to use and there is someone there that will help scan big items like cases of water so you can keep it in the cart."
  • "Meat is always fresh and there is always someone there to help if I need something."
  • "Don't sleep on our nearly never ending supply of Turkey Hill Tea, Romaine Lettuce, And Abundance of Bananas placed beautifully on display."

Cons:

  • "This one has next to no stock of alternatives like Almond milks."
  • "A lot of empty shelves but the employees are pleasantly available to help find alternatives."
  • "It NEVER fails, something I buy is rotten."
  • "However sometimes in frozen isle or dairy things are expired."
  • "Grocery- STOCK YOUR SHELVES!!!! What is the night crew doing all night? The shelves are still bare like it is 2020 again."
  • "The produce itself is CONSISTENTLY rotten."
  • "The central cooling unit for meats was completely empty."

Customer Service

Pros:

  • "I am always happy with the cleanliness and the service this location provides."
  • "Clean, well-stocked store, with friendly staff."
  • "Each employee I ran into had a smile on their face and was eager to help."
  • "Nice product selection, friendly, helpful staff."
  • "Pretty friendly customer service as well."
  • "Cashiers are always friendly and welcoming."
  • "The staff is friendly, particularly one young man, Trevor."

Cons:

  • "Worst deli ever the kiosk isn't even updated so you wait an hour for your deli order to be told things are discontinued, everyone is miserable and they don't even know what customer service is or what moving at a quicker pace is."
  • "I am tired of seeing so many unhappy faces when I shop there."
  • "If I could give this store 0 stars I would. Every time I go here I am treated with such disrespect by all the employees."
  • "Being treated like an inconvenience is not the experience ANY customer should have."
  • "I’m sorry for the old lady that works self checkout has to be one of the RUDEST customer service people I’ve ever dealt with."
  • "Deli- Poor customer service."
  • "The people at the deli or extremely slow and they did not seem to enjoy their job at all and it showed."

Cleanliness and Maintenance

Pros:

  • "I love this store. Favorite thing about it is always clean."
  • "The store is very clean and sells beer and wine."
  • "nice store, super convenient as its along my commute to work. shelves were well stocked and staff was friendly and helpful."
  • "Always clean and a friendly/helpful staff."
  • "The store is clean and well maintained."
  • "Clean, great hours."
  • "It's clean and always got help if I ever needed it!"

Cons:

  • "The cashiers don't seem to clean their counters so often."
  • "I should've taken a photo, but I went to buy tomatoes and the package I picked up had mold and breeding fruit flies."
  • "Great place to go if you are craving rotten vegetables and nearly-spoiled Cod."

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