Denny's Reviews Summary

Service

Pros:

• "The staff is attentive and fast."
• "Our waitress this morning was top notch."
• "Emily was amazing and attentive and very professional and made us feel at home."
• "Neveah was the sweetest most attentive server."
• "Great service; super friendly and attentive."
• "Service was swift and pleasant by Amanda our waitress."
• "The customer service was friendly and quick."

Cons:

• "The server was quite arrogant. It didn't seem really that busy. The server over talked us, rushed us to order."
• "Nobody in the place waitress came over after 10mins of us waiting said I'll be right with you smelling like cigarettes."
• "The waitress did write down exactly what we asked for, but chef did his own thing."
• "Our waitress seemed to be tired as she leaned up against the wall to take our order."
• "Poor service. Poor management."
• "We waited for over 10 minutes to see a waitress."
• "The service was horrible."

Food Quality

Pros:

• "Overall the food was perfect."
• "The homefries were fresh and not recycled."
• "The Chorizo burger was very greasy, but that's the nature of Churizo. The flavor was good though."
• "The food was great, The steak I ordered easily compared to steak houses that I have been to and even exceeded a few."
• "Food was Great Like Always!"
• "The food was excellent! The atmosphere and service was great! Best pancakes around!"
• "The food was cooked to perfection, and everything was fresh and 🔥."

Cons:

• "Staff uniforms are dirty and they look unkempt."
• "Overall the place seem a bit run down."
• "Our Nachos were soggy and poorly presented."
• "The food was horrible! The hashbrowns were so burnt I couldn't eat them."
• "It was obvious that the plates and food were handled by someone that was in a rush with dirty gloves and cooked on a dirty grill."
• "The food may or may not be hot sometimes it's lukewarm."
• "Honestly the place is filthy but our waiter smelled of cigarettes and body odor."

Ambiance

Pros:

• "It's a win win every time I go there."
• "Looking forward to my next visit :)"
• "EXCELLENT customer friendliness and service."
• "The atmosphere was nice.. the food was read good."
• "Nice and clean place."
• "The food was delicious and so was the service."
• "The experience was AWESOME!!"

Cons:

• "Atmosphere is a little dry but I'm usually there late in the evening."
• "Place was obnoxious. Flies everywhere."
• "I would probably not return to this particular location after their treatment."
• "Server had memory issues."
• "We're seating by the window side and my toddler keeps touching the window w/c is very dusty."
• "But the window sills were very dusty."
• "Often times servers seem forgetful."

Management

Pros:

• "I dropped my money in the restaurant... Mrs. Caitline P. an employee had not only found the cash but had went the extra mile to find out who had lost it."
• "The manager was even out double checking on everyone and providing additional customer service."
• "Management seems to function well."
• "The manager on duty that we were not pleased."
• "The staff was friendly and our waiter was on point."
• "The staff was very courteous when they made it over to the table so I do recommend giving them a visit."
• "Our server Marco T just made our stay that much more enjoyable."

Cons:

• "The manager was very rude and unsuccessful in resolving the situation."
• "Server was like 'sorry I was on the phone' manager couldn't have cared less."
• "Very unorganized management needs to be retrained."
• "A disgraceful exhibit of mismanagement and incompetence by Abdullah Food Inc."
• "Poor management."
• "Management needs to step up."
• "The manager sat us at a dirty table with stuck syrup inside the booth."