Hole In The Wall Reviews Summary

Category: Restaurant New York

Address: 37 W 24th St, New York, NY 10010, USA

Phone: +16467264277

Rating: 4.4
based on 116 reviews.

Food Quality

Pros:

  • "Juicy burgers, sensational fries and a coffee brewed with beans specially blended and roasted for this restaurant."
  • "The food was delicious, the impossible burger was one of the best burgers I’ve had in a while."
  • "Both the Wild Mushroom Toast and the Avocado Toast were piled generously with toppings and super satisfying."
  • "The pulled pork itself was marinated perfectly, it was mouth watering."
  • "The Vietnamese fried chicken sandwich, burrata salad, and pulled pork benedict... I absolutely love it."
  • "The Avocado Smash was absolutely delicious."
  • "The OG Beef burger was nice and juicy."

Cons:

  • "The salad taste a bit old and toast was softened."
  • "Salt and Pepper squid wasn't fresh."
  • "The food was atrocious - clearly microwaved beyond the packaged directions."
  • "The bacon was so-so, which is really disappointing as it seemed freshly baked."
  • "The cheeseburger was decent, nothing extraordinary."
  • "The fries were soggy, the chicken parmesan tasted like 2 microwaved chicken patties with sauce tossed on them."
  • "Burger was tired and dry."

Service

Pros:

  • "Service was fast and super easy."
  • "Everyone is so friendly."
  • "Amazing experience with Luis the outstanding bartender."
  • "Our server was super friendly and funny."
  • "The servers were also lovely and attentive- especially the Irish guy!"
  • "Service is amazing there! They made my day!"
  • "The service was excellent. Veronica and Lisa took care of me and made sure to answer every question."

Cons:

  • "Many people waited 10 minutes to get their water and 30 minutes for food, in addition to waiting for the table."
  • "How indifferent you have to be to give service this bad?"
  • "Our waitress was not very courteous."
  • "However it seems that either the staff are unable to properly communicate with the manager, or the manager doesn't care."
  • "Service was mediocre. We got a water pitcher and we waited a while until we just had to ask to have it refilled."
  • "While not right out rude our server seemed to be bothered with us."
  • "Service was bad and inattentive especially for a place half empty."

Ambiance

Pros:

  • "The ambiance, the lighting = perfection!"
  • "Such a fun vibe in here."
  • "The atmosphere was really nice it was well decorated and they played good music!"
  • "Really nice atmosphere & outdoor seating area."
  • "I loved the ambiance of the entire place and I loved how aesthetically pleasing our dishes looked."
  • "We were greeted by the warm cozy interior."
  • "The space is beautiful and cozy with large plants and great music."

Cons:

  • "The ambiance was that of an active construction site, just awful experience."
  • "There wasn't any AC running inside so it was a bit warmer than comfortable."
  • "The atmosphere was rather dismal; we were tucked away in the far back amidst blaring music, an unpleasant echo, and a vibe reminiscent of a storage unit."
  • "Music was too loud for a morning meal and an empty restaurant."
  • "With all the great places nearby, it's not worth the visit."
  • "Awful place, disrespectful male bartender."
  • "The entire staff was prompt, friendly, accommodating."

Value

Pros:

  • "The prices are reasonable for the area."
  • "Highly recommend an espresso martini!!"
  • "Best happy hour drink is the cucumber πŸ₯’ one, very refreshing."
  • "Very tasty food, delish cocktails, and pretty reasonable prices by nyc standards."
  • "With fair prices."
  • "Prices were reasonable, really laid back casual cafe/bar."
  • "Food was amazing and portion sizes were big. It’s also well priced for NYC."

Cons:

  • "Prices are typical NYC (read: expensive)."
  • "Food was average on the more expensive side."
  • "The brunch dishes are a little expensive but very good."
  • "Very expensive for what you get and the tips were filled in beforehand and not what we wanted to give."
  • "Overly priced. $21 for one single piece of sad toast."
  • "A little more pricey."
  • "I’m sorry but for $21 you better give more than one piece of bread and egg."

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