Bacco Italian Restaurant Reviews Summary

Category: Italian restaurant

Address: 587 Dekalb Pike, North Wales, PA 19454, USA

Phone: +12156993361

Rating: 4.4
based on 200 reviews.

Food Quality

Pros:

  • "The pizza is coal-fired and delicious. 8.6!"
  • "The buffet style food was delicious, and the guests enjoyed the mimosa and sangria bar."
  • "The best Italian food I’ve ever tasted, the staff is friendly and always welcoming, the service is fast, food hot and delicious."
  • "The food was to die for! Absolutely phenomenal and the waitstaff are so lovely and attentive."
  • "Food is always good, with interesting rotating specials and always fairly priced."
  • "The food was great."
  • "The food was excellent."

Cons:

  • "You can’t pawn off a 2 dollar top round steak for a $30 prime rib."
  • "The food always leaves much to be desired."
  • "The pizza however, big and fat, but cheese and tomato don't make a pizza."
  • "The food took forever to come that I ate a couple bites then asked for to go boxes only to get home and find a long thick hair in my food not pleasant at all."
  • "Carbonara does not have mushrooms. It overpowered everything, tasted like gnocchi in cream of mushroom soup."
  • "The pasta was raw tasting & swimming in EVOO on top of a butternut squash cream sauce."
  • "The chicken from the chicken parm was rubbery. The pollo florentine was just downright awful…bland and dry."

Service

Pros:

  • "Holly was our server and she was patience, kind, and expedient."
  • "Tony the manager is great, tons of personality and makes everyone feel special."
  • "The staff was excellent. The food was even better."
  • "Wait staff were very courteous and attentive."
  • "Our waiter was on top of his game from his greeting to the end of our meal."
  • "Server was friendly, fast and professional."
  • "The wait staff was attentive and engaging throughout the entire meal."

Cons:

  • "Service was ok. Looked like enough staff, but wasn’t as attentive as it could of been with empty water glass for majority of time."
  • "Lower bullpen area crowded and very loud. Could not hear others at small table."
  • "The waitress finally came over after 10 min and took our drink order. It took 35 min to get the drink."
  • "In my 38 years of life on this earth, this is honestly the worst service I have ever had."
  • "We waited 10 minutes after ordering our drinks."
  • "Service was slow, the staff seemed inadequate for the number of people."
  • "After we paid the bill and left a tip, we were non-existent to the wait staff."

Ambiance

Pros:

  • "A cute place to go for a couple to have a few drinks n dinner or go with a bunch of friends."
  • "A cozy restaurant with characters."
  • "The ambiance had me feeling like I was in Italy."
  • "A great cozy Italian restaurant."
  • "The atmosphere was beautiful very festive!"
  • "Great atmosphere makes you feel warm and comfortable."
  • "It feels like you're eating a meal in the backyard of an Italian villa."

Cons:

  • "The first 3 times I went to Bacca- the pizza was thin and crips and delicious... most recently- 3 times in the past few months.... pizza was cold and soggy..."
  • "The music was so loud that we couldn't even talk through dinner."
  • "Music too loud and lighting terrible. Had to use cell phone flashlight to read menu."
  • "The smell inside the restaurant was not pleasant."
  • "Most of the dining area is really dark."
  • "Right away the acoustics were terrible. The most effective way to communicate was through text."
  • "AC must have been broken. It was warm when we got there but felt ok since it was in the 90’s out. But within a 1/2 hour it became uncomfortable and unbearable."

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