Bleeker Digital Solutions Reviews Summary

Customer Service

Pros:

• "Great customer service. They are always attentive to my needs."
• "The staff is so warm and helpful - Bleeker is a staple of Manhattan and I get so excited to go."
• "The owners and staff are very friendly and professional."
• "The staff are always kind and respond quickly to my inquiries."
• "The staff are extremely kind, helpful and easygoing."
• "The staff is helpful and friendly."
• "The service is just awesome, and the people extremely nice and sweet."

Cons:

• "Will also make you wait outside in the cold while it’s 32 and snowing. Not considering you, rude, in a bad mood, not welcoming, not even saying hello."
• "The men are extremely condescending, rude, and judgmental."
• "They always treated me like they were too busy to serviced me — a customer."
• "Every time was a flat disappointment of terrible customer services (rude), overpriced fees and 3 to 4 days turnaround."
• "Asked for a credit instead of a refund and they could not even do that."

Quality and Turnaround

Pros:

• "The scans are always the best quality."
• "Reliable and quick turnarounds, high quality scans and prints."
• "Top tier quality development and scans."
• "The quality of their work is superb."
• "Negatives never scratched. Scans always great quality."
• "The quality is excellent, the prices reasonable and the place is kept spotless, my negatives are always clean and the scans look great."
• "Their processing and scanning is top notch and I have never had anything but perfection come out of this lab."

Cons:

• "They were decent, not crazy about them kinda slow turnaround."
• "Kinda slow turnaround."
• "It takes 3-4 days to get back film which is ridiculous."
• "I did give 4/5 stars as I’ve found that at times the negatives I receive are very dusty, fingerprints on them, as well as scratches."
• "Take a really long time."

Pricing and Value

Pros:

• "They also stock a good selection of films at fair prices."
• "Pricing is reasonable and the turn around time is always fast(within 48 hours)."
• "Although it’s a little pricey, Bleeker Solutions does the best development and scans for 35mm film compared to anywhere I have tried out before."
• "Anil is a diligent and fair guy delivering photos for a reasonable price."
• "The prices are certainly on the mid-premium side.. but let’s be honest.. you get what you pay for!"
• "Prices are great considering the quality of work."
• "Their prices for developing and receiving scanned copies are very reasonable, and you get to keep the negatives."

Cons:

• "Super dishonest business, they sell their disposable cameras at 2x the price of Amazon."
• "A little overpriced."
• "They never apologize for their mistakes and I hope they go out of business."
• "Some might find it expensive but what isn't these days?"
• "The price on the website is not the price they ended up charging me."

Professionalism and Expertise

Pros:

• "They are professional and treat people professionally."
• "The owners are so lovely, super professional and ALWAYS work with my deadlines."
• "They're incredibly organized and fast as well."
• "They are so professional, attentive, if they have questions about something they call me directly."
• "Neil and his team are professional technicians with a creative eye and the utmost respect to the Photography of the Professional and the Amateur alike."
• "They take very good care to treat you and your film/work with respect."
• "Anil has always gone above and beyond to make sure the quality of both the processing and scanning is top notch, and has excellent knowledge of both."

Cons:

• "LOST MY FILM! If I could give negative stars to this place I would."
• "Heard them lie to customers telling them they had to buy prints with development."
• "Shady business practices. They change prices on the spot for film and development and won't give proper receipts."
• "Unfortunately it was rejected, probably because I wore a white shirt."