"Hot vego Ruben, perfectly toasted and a bowl of barley and mushroom soup."
"The soup itself tasted like real old fashioned Jewish chicken soup."
"Corned beef hash with fried onions, scrabbled eggs with swiss & cheddar, wheat toast butter & jelly. all cooked to perfection."
"Pastrami tastes wonderful, the place and the service are very authentic and nice."
"Great breakfast platter every time."
"The French fries were special!"
Cons:
"So sad. I love this place. And 20 years ago I used to eat the best matzah ball soup here- but times have changed."
"The lil shonda was a bit burned."
"Parts of 3 burgers were burnt - even on the inside."
"The pancakes were interesting - I’m assuming they use a secret batter mix because the pancakes were unlike anything I’ve ever had before."
"The omelletes are not that great nor are the pancakes however, greasy meal feel."
"The matzo ball was way too dense for his or my liking."
"The French fries were mostly black, some were dark brown."
Service
Pros:
"We also loved the friendly and prompt service."
"Great staff."
"Our server, Bella, was so knowledgeable and recommended great sandwiches."
"The service was amazing..like really really good."
"Very kind and friendly staff."
"Every single person there has a smile and a kind word for every customer and every coworker."
"Service was friendly and fast."
Cons:
"Service wasn't ok. I think they got my order wrong and gave me some topping I explicitly asked to not get."
"The service was nearly as bad as the cooking."
"Staff was very average."
"The service was bad. I got the Turkey Club moderately quickly but they forgot about the burger and fries."
"Sometimes they forget your order or accidentally gave it to another customer."
"They are also terrible at taking and submitting food orders."
"Horrible customer service."
Ambiance
Pros:
"Travel back in time in this authentic old-NYC delicatessen."
"Such a neat place with loads of history, like stepping back in time."
"The interior is a New York time capsule, and so is the food."
"The setting is nice and warm with a nostalgic touch to it."
"This place is an institution, and the atmosphere is as addictive as the food."
"Has the feels of that New York City classic diner kinda place."
"The interior was amazing, it felt like nothing has changed since they opened."
Cons:
"It was also pretty expensive for such a basic lunch."
"Price on the menu was $9 pretty steep for what you get."
"Very crowded and narrow seating."
"Uncomfortable seating... a waste of time and money."
"The dining area is super cramped."
"Fair warning, it's an extremely tight spot to navigate."
"The restaurant was moderately loud and incredibly cramped."
Value
Pros:
"They have a fantastic menu at fantastic prices."
"The prices are also reasonable when compared with other eateries in NYC."
"The prices are real reasonable and the service is quick."
"Great value, even better service."
"A little pricey but worth it."
"I think the prices are fair, and I was motivated to leave a big tip for these great people who work so hard."
"A great alternative to Katz’s and far more reasonably priced and very friendly."
Cons:
"Very disappointed, my colleagues and I will not be ordering from there anymore."
"Now the cons: it's a lil pricey (but it's Manhattan) and if you don't get there early in the morning you will have to wait in line for a spot on the counter."
"For $18+, could use more meat. You get one layer of pastrami which feels like you’re eating more bread than protein."
"Overpriced for what you get and don't try anything but their sandwiches."
"50 dollars for a very mediocre meal....stale bread, chop liver that was blah, matza ball soup that could not have been home made."
"It's a lil pricey (but it's Manhattan)."
"Ordered a pastrami Rueben. Inedible. Meat was discolored and didn't even look like pastrami."