Eisenberg's Sandwich Shop Reviews Summary

Category: Sandwich shop New York

Address: 174 5th Ave, New York, NY 10010, USA

Rating: 4.4
based on 162 reviews.

Food Quality

Pros:

  • "Always the best greasy spoon breakfasts."
  • "Hot vego Ruben, perfectly toasted and a bowl of barley and mushroom soup."
  • "The soup itself tasted like real old fashioned Jewish chicken soup."
  • "Corned beef hash with fried onions, scrabbled eggs with swiss & cheddar, wheat toast butter & jelly. all cooked to perfection."
  • "Pastrami tastes wonderful, the place and the service are very authentic and nice."
  • "Great breakfast platter every time."
  • "The French fries were special!"

Cons:

  • "So sad. I love this place. And 20 years ago I used to eat the best matzah ball soup here- but times have changed."
  • "The lil shonda was a bit burned."
  • "Parts of 3 burgers were burnt - even on the inside."
  • "The pancakes were interesting - I’m assuming they use a secret batter mix because the pancakes were unlike anything I’ve ever had before."
  • "The omelletes are not that great nor are the pancakes however, greasy meal feel."
  • "The matzo ball was way too dense for his or my liking."
  • "The French fries were mostly black, some were dark brown."

Service

Pros:

  • "We also loved the friendly and prompt service."
  • "Great staff."
  • "Our server, Bella, was so knowledgeable and recommended great sandwiches."
  • "The service was amazing..like really really good."
  • "Very kind and friendly staff."
  • "Every single person there has a smile and a kind word for every customer and every coworker."
  • "Service was friendly and fast."

Cons:

  • "Service wasn't ok. I think they got my order wrong and gave me some topping I explicitly asked to not get."
  • "The service was nearly as bad as the cooking."
  • "Staff was very average."
  • "The service was bad. I got the Turkey Club moderately quickly but they forgot about the burger and fries."
  • "Sometimes they forget your order or accidentally gave it to another customer."
  • "They are also terrible at taking and submitting food orders."
  • "Horrible customer service."

Ambiance

Pros:

  • "Travel back in time in this authentic old-NYC delicatessen."
  • "Such a neat place with loads of history, like stepping back in time."
  • "The interior is a New York time capsule, and so is the food."
  • "The setting is nice and warm with a nostalgic touch to it."
  • "This place is an institution, and the atmosphere is as addictive as the food."
  • "Has the feels of that New York City classic diner kinda place."
  • "The interior was amazing, it felt like nothing has changed since they opened."

Cons:

  • "It was also pretty expensive for such a basic lunch."
  • "Price on the menu was $9 pretty steep for what you get."
  • "Very crowded and narrow seating."
  • "Uncomfortable seating... a waste of time and money."
  • "The dining area is super cramped."
  • "Fair warning, it's an extremely tight spot to navigate."
  • "The restaurant was moderately loud and incredibly cramped."

Value

Pros:

  • "They have a fantastic menu at fantastic prices."
  • "The prices are also reasonable when compared with other eateries in NYC."
  • "The prices are real reasonable and the service is quick."
  • "Great value, even better service."
  • "A little pricey but worth it."
  • "I think the prices are fair, and I was motivated to leave a big tip for these great people who work so hard."
  • "A great alternative to Katz’s and far more reasonably priced and very friendly."

Cons:

  • "Very disappointed, my colleagues and I will not be ordering from there anymore."
  • "Now the cons: it's a lil pricey (but it's Manhattan) and if you don't get there early in the morning you will have to wait in line for a spot on the counter."
  • "For $18+, could use more meat. You get one layer of pastrami which feels like you’re eating more bread than protein."
  • "Overpriced for what you get and don't try anything but their sandwiches."
  • "50 dollars for a very mediocre meal....stale bread, chop liver that was blah, matza ball soup that could not have been home made."
  • "It's a lil pricey (but it's Manhattan)."
  • "Ordered a pastrami Rueben. Inedible. Meat was discolored and didn't even look like pastrami."

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