Pizza Knight Reviews Summary

Category: Pizza restaurant Hackensack, New Jersey

Address: 826 Main St, Hackensack, NJ 07601, USA

Phone: +12013479208

Rating: 4.9
based on 118 reviews.

Food Quality

Pros:

  • "Really good pizza! The crust was amazing and crunchy!"
  • "Absolutely love their Detroit style or their round is excellent as well."
  • "Delicios pizza made by a nice couple.. the pies are made with love and it shows...sauce/cheese balance excellent..."
  • "The pie had a nice crispy crust (not soggy and drooping in the middle) and lots of juicy pepperoni!"
  • "The Detroit-style pizza was incredible, and their regular pies and mozzarella sticks are probably some of the best around."
  • "Everything was fresh, delivered on time, and affordable."
  • "The crust had a fabulous crunchy texture & the combination of all of the freshest of ingredients will please the most discriminating pizza aficionado."

Cons:

  • "The dough was very dry, even thicker than normal Detroit style and the pizza super salty."
  • "Pie was good but not amazing. Crust was perfect but we felt the sauce was a little sweet and the cheese was bland."
  • "Found it acidic and seriously lacking a layer of cheese."

Customer Service

Pros:

  • "Fantastic customer service !! We will definitely be back."
  • "This is our new go to spot, and the people are unbelievably friendly and kind. PIZZA DONE RIGHT."
  • "Great customer service, good and delivery arrived earlier than we were told!"
  • "The staff was extremely friendly and really made sure my order was perfect and fresh."
  • "The customer service is outstanding!"
  • "The owners are great - friendly and helpful."
  • "The staff are also amazing. Very friendly and professional."

Cons:

  • "Driver was late due to heavy traffic."
  • "Just make sure you order in time because they did ran out of dough last time we were trying to get a pie (Friday night), and now I know why."

Delivery & Convenience

Pros:

  • "Food came HOT & fast! Definitely my new go to Pizza spot!"
  • "Ordered delivery and got the drunken peps pizza, Buffalo chicken pizza and garlic knots. All of the food was excellent, lots of toppings, and fast delivery."
  • "Pizza Knight provided all of the pizza (12 pies) for my daughter’s birthday party. It was delivered on time, piping hot, and everyone loved it!"
  • "Customer service on the phone was amazing, it was delivered within one minute of when it was anticipated (one minute early too)"
  • "They also mentioned they have 12 inch pies that are really affordable."
  • "I’m so glad I did. They were prompt and the pizza not only looked great - it tasted great."

Cons:

  • "The only thing I wish was that they had a few tables so I could eat this pizza piping hot out of the oven."
  • "Remember though, no seating inside. You can eat it in your car and you’ll still love it."

Atmosphere & Experience

Pros:

  • "We went to eat here a few months ago and haven’t been able to return because of work schedules. We enjoyed the pizza so much that day and the owners, were amazing! Service was excellent! Pizza was delicious!"
  • "This place is absolutely amazing! We keep trying different things and have not been disappointed."
  • "From the moment I stepped through the door, I was met with warmth and hospitality that set the tone for an exceptional dining experience."
  • "since day one i’ve felt welcomed."
  • "Made me feel like a regular despite it being my first time!"
  • "I had only come in here twice and by the third time I called to place a big order for a Christmas party, last minute, they remembered me and accommodated me."
  • "staff is always friendly and they actually remember my name which gives out family vibes and shows they actually care about the business and specially building and connecting with the community"

Cons:

  • "The people are so extraordinarily kind, and if you call there, like, twice, they already know your name and what you like."

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