Krispy Krust Pizza Reviews Summary

Food Quality

Pros:

• "Everything was superior and perfect, delicious and very tasty."
• "The Buffalo chicken slice is out of this world definitely try it!"
• "The buffalo chicken pizza is probably the best I’ve ever had!"
• "Every slice I ate was delicious and satisfied my soul."
• "Love their pizza, burgers, and calzones, it's great quality and taste."
• "The pizza crust was perfectly crispy."
• "The pizza is one the best I’ve had."

Cons:

• "It was the worst pizza I have had in my entire life."
• "If there was sauce, I couldn't find it or taste it...it has absolutely no flavor...not the cheese or the crust...and it was more soggy than crispy!"
• "The crust, while indeed 'crispy', lacked any further defined texture... The sauce was bland and uneventful, lacking any substantial flavors or spices."
• "The SINGLE pizza we ordered was ice cold."
• "The cheese tasted like it had freezer burn."
• "they didn’t put anything plus the chicken was flavorless..no salt...very disappointed."
• "The food was terrible. They gave me overcooked/burned wings."

Service

Pros:

• "Their customer service was impeccable, and they were very kind."
• "Staff went above and beyond, great service and they honestly exceeded my expectations."
• "They get an A+ for customer service and for paying attention to my order."
• "From the entrance we were greeted very warmly and with a smile."
• "Service is great and the staff is very friendly!"
• "The staff are always really nice and go out of their way to make sure you know about specials and discounts!"
• "Highly recommended!"

Cons:

• "TERRIBLE FOOD TERRIBLE CUSTOMER SERVICE!!!... they screw up the order and take my money and wait longer for their screw up!"
• "Poor customer service: workers were too busy in their phones instead helping customers."
• "One of the slowest deliveries. Over an hour. They Said they had one driver. That is no excuse. Pizza was cold and lost appetite."
• "This olace is horrible. they have ppl that answer the phone that can't even speak English or take an order right."
• "They stole my card number and have been running up false charges every 3 days. Jasibir Singh owns this place and is actively committing fraud."
• "The absolute worst customer service ever!!!"
• "A very long wait, horrible service."

Cleanliness & Hygiene

Pros:

• "A family run place, clean and friendly... The service is fast, though for take out I would encourage ordering in advance."
• "Clean dining area, delicious food. The owner, Ahmed, was very hospitable."
• "The place is clean and thoughtfully decorated."
• "The place is literally cleaner, brighter, and more welcoming."

Cons:

• "The guy behind the counter looks at me and burps."
• "I saw one of the cooks wipe his sweaty forehead with a paper towel then put in the garbage and continue to touch food."
• "All while flies are crawling around on the pizza."
• "The cashier wasn’t wearing a mask, 2 of the 3 cooks I saw were not wearing a mask and none were wearing gloves."
• "He then starts wiping his nose with his hand, then grabs my plates without washing up or anything."
• "I usually enjoy my usual which is cheese garlic bread and tandoori panner pizza... the women warming up the pizza had her hands all over her body and then touching the pizza with her bare hands."
• "The female delivery driver is snotty."

Value

Pros:

• "Definitely recommend for small gatherings in the restaurant."
• "The food at Krispy Krust is really tasty and there is a really huge variety of different dishes available."
• "The prices here are honestly lower than I would expect when you consider how great the food is- it's truly a great deal all around."
• "Everything is not pricey but not cheap very good food."
• "Fair prices."
• "Easy to locate and park. Very cheap yet very good product."
• "For pizzeria style dishes like eggplant parm you can't beat this place prices are comparable but the portions are very large."

Cons:

• "Unfortunately it is apparently not possible to order a simple pepperoni pizza online... you are FORCED to add a $3.50 'gourmet item'."
• "I feel like I got robbed I paid 42 dollars for food and got garbage instead shame on Krispy krust pizza."
• "New owners have raised the price outrageous!!"
• "Goodbye $120+ on 3 unsatisfying orders."
• "False advertisement - where's the brick oven pizza? Wasted my time coming here."
• "The pasta ($20) was ok— the sauce consistency was a bit more watery."
• "Very disappointing and will not be returning.... rather drive the 30minutes into new brunswick."