Crazy Cars Reviews Summary

Customer Service

Pros:

• "Very friendly, they explain you and dedicate the time you need."
• "The lady behind the desk is excellent and very knowledgeable and fair when it comes down to everything."
• "Very polite and welcoming, they give you details on everything you need with extra help."
• "Sales rep Anthony was easy to deal with, he was ready and willing to retrieve the cars for test drive."
• "Everyone was amazingly professional and patient, especially Ronnie."
• "I would really like to express my gratitude for all the help and advice I received from Ronni."
• "Ronnie was very helpful and professional."

Cons:

• "The buying process is smooth the after sales is garbage. I'm out $995. For something that should of been taken care of."
• "Scam artist, they sold me a Ford 6.4 liter that was about to blow up."
• "I made an appointment to purchase a vehicle and was on the way there to purchase it and they sold it out from under me."
• "DO NOT BUT A CAR FROM HERE! Worst customer service ever!"
• "To make matters worse, car was advertised as 9k well now I'm in debt 13k with the bank."
• "People were rude car smelled like smoke, they sell fake insurance had a problem with the car’s transmission called the insurance company I paid for and found out don't even have a policy with them."
• "Also, Ronnie the receptionist was rude as hell and Anthony knew that the car has rust on the driver's side. He was also rude."

Pricing and Fees

Pros:

• "Guaranteed you will find the best prices and services."
• "The price was great. Anthony was very helpful with details about the car and Ronni made the payment process very painless."
• "Also they had decent prices."
• "The pricing was clearly explained, straight forward, and most importantly, fair."
• "Great car! Great price. totally honest."
• "Great prices and great value. The advertised price was so low I was skeptical, but these people are for real."
• "The price was considerably lower than other similar vehicles across 5 states and 250 miles."

Cons:

• "However, the dealer wanted to charge $1,000 in document fees. The total value came up to $7634.05."
• "Cars are LOOK LIKE THEY'RE IN good condition but the additional fees are a joke and rip off."
• "When i arrived at the dealership I specifically asked the salesman if they mark up the prices on their vehicles, he said no we dont do that. The price online is the price of the car before taxes and tags. The car was listed for 18,000. I waited around for an hour before they told me the actual price is 24,000 for the vehicle BEFORE TAXES AND TAGS."
• "They add $2500 -3500 on top of price too. Supposedly to check the vehicle out."
• "Ran my credit through 4 different banks. 4 hard inquiries. Wanted 85% cash down payment for a used 2015 Altima."
• "I saw a Toyota Sienna advertised on Facebook Marketplace for $6500. Dealer wanted an additional $1500 in fees, not including tax."
• "The only surprise was there is an additional fee besides the regular dealer fee."

Vehicle Quality

Pros:

• "I just bought a SUPER CLEAN '05 Forester XT from them and could not be happier."
• "Best experience ever everyone in here treated me the way a customer should be treated."
• "I bought a 2010 Nissan Pathfinder, was a great find, in great shape."
• "Purchased multiple vehicles from here and they never disappoint."
• "I am thoroughly pleased with the 2013 Audi A4 Quattro that I purchased from Crazy Car Autos Sales."
• "I purchased a car in 2015 a 2003 Toyota Highlander with 198 thousand miles for the last 5 years this car has been a gem has never left me stranded a great running car with no mechanical issues."
• "So far I’ve put almost 500 miles on the suv and put it up on the lift still no leaks or anything in need of immediate repair."

Cons:

• "The car now is in need of thousands of dollars in repairs due to an after market wiring/sound system being installed that was never disclosed to me upon sale."
• "Sold a car where the check engine light came on in less than 24 hours then the radiator cracks."
• "During pre inspection, I found check engine light code and few electrical issues."
• "Sold me a old garbage car that have major engine problem the car ended up blowing up cause it had bad engine do not shop here."
• "When I went to the dealership, I found rust and bubbling up paint on the car."
• "Sold car with air bag light when asked about it it got brushed aside and said it was a simple fix."
• "When we arrived at the dealership, the car had different size tires on the left and right side, 2 of them flat."