"These guys are knowledgeable, and they clearly enjoy what they do."
"Great bunch of guys."
"These guys are great. Very knowledgable about firearms."
"Friendly employee counter."
"The staff was very friendly and helpful."
"The team especially Frank at Bunker Gun Shop are by far the most experienced and knowledgeable gun shop owners I have met."
"All of the staff were friendly and knowledgeable."
Cons:
"Rude is an understatement in this shop...went in to buy ammo got it with a hassle and being dismissed whole time...salesman was rude then charge me 75 dollars for background check...but that was supposed to go toward dp on gun....check was denied but fixed it with state police...took 2 weeks...they forfeited my deposit and laughed in my face..never do business with these people...they are thieves..believe they messed up background check...poor shop ..poor service ..and don't stand behind their word."
"knowledgeable staff and fair prices. although felt judged on being younger and newer shooter, I felt shoved out of the door after making dozens transfers and purchases, Felt like I wasn't worth their time."
Product Selection and Pricing
Pros:
"Ended up walking out with two at a great deal."
"Offer fair prices should you need to sell your precious metal."
"Everything I’m ever looking for is in stock and fairly priced."
"They have a lot of options (other stores didn't have a gun I was looking for months)."
"For a small store they had great selection and lots of guns to choose from."
"Loved the selection of firearms."
"Their selection is second to none."
Cons:
"Supplies are a bit low as well unfortunately so you may not find what you are looking for."
"I was pretty disappointed only three shotguns."
"Bought a Remington 870, later found out it was missing the mag spring, gun store should have realized when doing their checks prior to selling."
"Waited in line for a shotgun then walked in the store and they did not have it but online it says in stock they need to update their website so people don’t waste their."
Customer Service Experience
Pros:
"He took the time to really explain the features and answer the numerous questions I had and really took great care of me."
"Frank helped me and was awesome and extremely patient to all my stupid questions (thank you Frank)."
"The gentleman who assisted me went out of his way to educate me on the proper sights and handling for my handgun as well."
"Went back they took care of everything, 5/5 customer service."
"Ryan was extremely helpful. He helped us almost as soon as we walked into the store even though they were swamped."
"Regi couldn't have been more profesional, courteous, and knowledgeable."
"Everyone in there is awesome and makes you feel like family, not an intimidating place at all."
Cons:
"Bought a gun on gun broker, was delivered to Bunker on Wednesday at 11am, was not ready to pick up until Thursday after 1pm. I felt this was too long."
"Although my experience was okay... the seller was money hungry instead of giving me what I wanted, he kept on insisting to purchase their most expensive revolver!"
Store Policies and Online Presence
Pros:
"It is recommended that the owner can update your website frequently. Because I want to know your products and prices clearly."
"I called the store and they told me how to find them once I got in the area and went to the wrong place."
"Their prices are definitely better than the local competition."
Cons:
"They require a mask when entering the premises but yet their employees don't wear masks kind of defeats the purpose."
"The GPS didn't give the best location on how to find the store and I wasn't familiar with the area."
"Only downside is the location is too small and tends to become somewhat cramped during very busy hours(which appears to be mostly on weekends)."