Sky Zone Trampoline Park Reviews Summary

Cleanliness

Pros:

• "The facility is well-kept and Bathrooms are clean."
• "The inside area was spacious, clean, & neat."
• "Very clean atmosphere just be prepared to register your children under 18."
• "Its a nice clean fun spot, parking lot is awesome."
• "First time here. Overall the place was clean."

Cons:

• "Everything is sticky and dirty."
• "The is an absolute disgusting disaster. It is so filthy."
• "Half the equipment is broken and the place hasn’t been cleaned in what looks like years."
• "The place was really dirty. Food on the seats of the game chairs. Floors were dirty."
• "Place is filthy dirty, needs a good cleaning, vacuuming and disinfecting."
• "All the playing stations are fine but the bathroom and lobby are very dirty."
• "It was dirty in there and things were old and worn out in the whole place."

Staff and Service

Pros:

• "Glow was great & the customer service was wonderful."
• "The admins & a few teachers came too, which was really nice."
• "When I brought my kids here we were helped by this lovely worker named Connor, she talked to my oldest about marvel while helping us it was so wonderful."
• "Staff was friendly and accommodating when booking the event, and the party was well organized and flowed from the time we walked through the door."
• "Antonio was excellent in helping me resolve my concerns and he surely has won my business of continuously coming back here every week."
• "The staff is extremely nice and helpful."
• "Staff were extremely helpful and friendly."

Cons:

• "Every staff member we encountered was incredibly inexperienced when it comes to servicing guests in a facility like this."
• "The manager that came to the front was very ignorant she was a young girl with glasses and when she came out of the office she didn’t even have her shoes on she was very unprofessional."
• "The staff was all just standing around didn't offer any assistance or guidance."
• "Most of the staff look generally unhappy."
• "Joshua was super rude and ignorant."
• "The workers were very inexperienced in customer service."
• "The staff did not enforce any rules. They were playing on their cell phones or staring out into space the entire time."

Facility and Equipment

Pros:

• "Cool place for the kids to come have a good time."
• "There are so many trampolines! Lot's of space so You won't accidentally jump into other People."
• "It is a high impact play area. They take safety very seriously and have an employee supervising every activity."
• "Such An Awsome Place To Take All Kids Of Every Age To Play So Many Sorts Of Games On Trampolines."
• "Had freestyle jump, foam pit, three ninja warrior type courses (also 3 miniature ninja warrior courses), dodgeball, 3 basketball trampolines, food, lockers and arcade machines."
• "Kids will love it, the place is filled with trampoline floors and a huge foam pit."
• "This place also have the Ninja Warriors obstacles."

Cons:

• "For over 400$ there is no excuse for closed attractions and management not caring enough about customers or word of mouth referrals to take the time to speak to us and address our complaints and concerns."
• "The foam cubes where ripped apart."
• "Everyone is separated by age group, so I couldn't even jump with my toddler and my 2nd grader at the same time."
• "Half the park is closed everytime I go."
• "More than half of the areas were closed off."
• "Some of the equipment looks dated and broken."
• "It was a waste of money!! They provided NOTHING!"

Price and Value

Pros:

• "For the price of you and a couple kids or even adding another adult, its clean energetic fun without breaking your bank."
• "Have had many bday parties here and there are different ways to arrange it to save some $$."
• "Food was ok. Prices weren’t that bad."
• "I even think it was a good price for the Glow jump for the amount of time, tshirt, and socks."

Cons:

• "For nearly 500 bucks my kid and a bunch of her friends had a great time. Honestly it's a ripoff."
• "I paid 350$ for nothing I set up and cleaned up myself."
• "Overpriced! And so is the food, I would be as bold as to suggest a price reduction but the young employees are paid well."
• "Spent $270.00 was told they only get to bounce until 11 it was 9:30 after we stood in the line because they only had 2 people working the front."
• "Went there on a Fri night at 7 pm paid 25.00 at 8 pm they told me it was glow night had to pay 25.00 more to stay."
• "It's a little expensive and we are going to go often!!!"