Walmart Supercenter Reviews Summary

Cleanliness and Organization

Pros:

• "If you are looking for a Walmart that is literally clean, and full of stocked shelves, you will be very happy here."
• "Recent renovations are nice."
• "The aisles were organized and stocked."
• "It's clean, organized, and I love their new refrigerator system."
• "Store is kept clean and mostly organized."
• "Clean store, including the restrooms; many employees working throughout to keep inventory neat."
• "Their facility is clean and well organized."

Cons:

• "This place is a mess. Got the pickup email and Went to pickup something from photo center and waited an hour to get the 'come back later' reply."
• "The store is terrible very unorganized. Very little selection in the men's department."
• "This is the most unfortunate WalMart I've shopped at. The aisles are narrow and cramped, there were tons of people on a Sunday afternoon."
• "Merchandise is disorganized and mixed up making it hard to find things and shop here."
• "Shelves empty. Isles have huge carts with products to be put away."
• "Observed very cluttered areas in women's dept, with incorrect price labeling."
• "A lot of the food is expired or stored incorrectly."

Customer Service

Pros:

• "This is the best walmart I've ever been to. The staff are the best!"
• "Pleasantly surprised! I had recent surgery and finding a fully charged scooter to browse this huge store was a blessing."
• "The friendly check-out clerk put a smile on my face with her upbeat attitude."
• "The employees was extremely helpful and Professional**** 🥰, the store was clean and organized."
• "The store representative 'Leonardo' and his coworker(a female, possibly his supervisor) were so patient with and kind to me."
• "I REALLY love this Farmingdale Walmart. It is so very different than the Walmart I usually go to."
• "Very nice store with helpful staff."

Cons:

• "Second time and now will be my last time ordering for grocery pick up from this location."
• "Never have anything in stock, employees dont know anything and are helpless."
• "Awful. None of the associates wanted to help me."
• "Employees looked tired and unhappy to be there, they avoid eye contact and when they do look at you, they don’t smile or look happy to see you or grateful for your business."
• "Horrible services. They have all the razors and shave needs locked up but no one is ever there to open the glass."
• "Employees are not very helpful. They walk around like zombies."
• "The employees that I encountered at this place was quite possibly the worst employees in customer service."

Stock and Availability

Pros:

• "Amazing store. Not only does it have the usual Walmart hard goods but also plenty of fresh vegetables."
• "This Walmart has so much more inventory than the one closer to me."
• "They'll receive them in their next delivery, but you might have to make multiple trips to go there to get all of your items."
• "This Walmart has EVERYTHING! Its clean and organized and they even carry Lysol wipes!"
• "The store was clean although busy. Well-stocked."
• "Availability of many items compared to other nearby Walmarts."
• "They appear to never run out of stock which is great."

Cons:

• "Cleaning supplies were limited still, like everywhere, and employees could not say when more stock would be available."
• "The disabled stall in the front women's restroom was out of order."
• "Never have anything in stock, employees dont know anything and are helpless."
• "Lately they've been out of things like eggs, milk, water, beans and bananas."
• "Many items out of stock."
• "Store is so busy that it often runs out of stock."
• "Huge super center !! Yet nothings ever rotated as far as the stock."

Checkout Experience

Pros:

• "They have self-checkout lines on both ends of the store also so there is rarely a line to check out."
• "Fast checkouts, especially self checkout."
• "The line went quickly for checkout."
• "Self checkout was efficient."
• "Checkout was quick."
• "A Walmart team member keeps the line moving so the 'wait time' goes fast."
• "It was clean, spacious and an employee even asked if I needed help looking for anything (shocker)!"

Cons:

• "The online mobile pickup is slow and not convenient."
• "No cashiers so there are people ringing up carts full, at about 20 minutes per person."
• "Stood in long line at self check out, only to discover machines do not take cash money."
• "HOWEVER! after you pull up, and say which lane you're in, it always seems to take over 10 or 15 minutes for them to collect your things and bring it out."
• "Self checking out is terrible, cashiers should be hired."
• "The only problem is that express checkouts have given way to self checkouts. Nothing is fast anymore."
• "I hated the unnecessary long line to check out, only 3 cashiers and a line at least 20 minutes long."