Brow Eyed Girl Reviews Summary

Customer Service

Pros:

• "Courtney was kind enough to work on me on an extended basis."
• "Courtney and Kristin are very welcoming and really listen to what you’re looking for."
• "She makes you feel right at home and is such a pleasure to chat with."
• "Courtney was great! I got my eye brows done, she was patient and detailed!"
• "Courtney is the blonde brow microblading queen of the world."
• "Courtney was extremely professional and very talented at making the procedure look so natural."
• "She made the experience fun and I’m very happy with the results!"

Cons:

• "Their policy should be more lenient given that we’re living in times of COVID."
• "After the second session while laying down and checking the work it appeared fine but once I got to my car I noticed it was uneven immediately."
• "* also texted me after seeing my review which I thought was a little hostile."
• "I am leaving this review on behalf of my unsatisfied family member who received services from your establishment a few week ago but is not quiet internet savvy."
• "For that reason I wouldn’t recommend. Customer service should be put into practice regardless if the client likes your work or doesn’t."
• "I had a consultation, I was a potential client that was treated with a poor attitude unfortunately."
• "Courtney emailed me back this: 'You are not welcome in my place of business ever again. Your review doesn't hurt my business, never could or would' -this shows what kind of person she is and how RUDE she is."

Professionalism and Skill

Pros:

• "She is a true master at her craft and does not disappoint."
• "She is an absolute perfectionist and a true artist."
• "Courtney is really professional, down to earth and talented."
• "She takes her time with clients, is professional and creates the most perfect brows!"
• "Courtney has done my brows so many times — not only is she fabulous but the flexibility of service is perfect for anyone who has a schedule that changes all the time."
• "Courtney is the absolute best. She is extremely meticulous and precise."
• "Courtney isnt just someone who 'is good at eyebrows' - it’s an actual art form and she is truly a master at her craft."

Cons:

• "But I warn you, as soon as you get them done, they look dark and crazy."
• "Got microbladed and hated it after both session 1 and 2."
• "This is the worst place you can go to! Courtney is a thief!!"
• "This place is over priced and Courtney is RUDE!"

Studio Environment

Pros:

• "The office is so clean, (and also love the decor), and she takes special care to make sure you are comfortable and satisfied."
• "The studio is cute, clean, and in a nice downtown area."
• "Country’s new studio is stunning and she was super professional and helpful answering all my questions."
• "Has a super clean and cute place, and just makes it a great experience!"
• "Her studio is very clean, all tools she used appeared to be single-use, as she was opening and unwrapping in front of me."
• "The shop was really clean and beautifully designed."
• "The environment was super clean and trendy."

Cons:

• "I tried to reschedule but they charged me the entire amount of the service anyway."