CZEN Restaurant Reviews Summary

Category: Asian fusion restaurant

Address: 4410 Avenue H, Brooklyn, NY 11234, USA

Phone: +13474623010

Rating: 4.5
based on 244 reviews.

Service

Pros:

  • "Karl had exceptional customer service."
  • "Our server Julian was excellent, very friendly, attentive which makes such a difference when waiting and hungry."
  • "Gina, our server, was the best part of the evening!"
  • "The server Elijah was very pleasant, professional, informative and attentive."
  • "We were served by Jason and he was great and very attentive."
  • "Elijah was our waiter and he was very pleasant & humble from the time we sat down until we were ready to leave."
  • "Our server Chelsea was friendly and attentive."

Cons:

  • "That price was a bit high for a tip especially after paying over $500 for our food."
  • "Service could be better especially since it was nearly empty on a saturday early night."
  • "We waited an hour for our appetizers."
  • "Despite making a reservation, we waited 20 mins to be seated. Once seated, it took another 20 mins for us to get water... Overall, service is slow and food is okay."
  • "The waitress was a bit too nosy asking if we were talking about her Smdh."
  • "Service was lacking, and appetizers took a considerable amount of time to arrive."
  • "The service was horrible. Servers need to be trained, and the shift manager was inconspicuous."

Food Quality

Pros:

  • "Main meal: Honey Butter garlic shrimp, Berry jerk Short rib. 10/10. Perfect seasoning on both meals, person who cooked it really gave it heart and soul into the meal."
  • "The flavors and the portions were immaculate."
  • "Appetizers and entrees were expertly prepared and were absolutely delicious."
  • "The mussels were delicious and the red snapper was to die for."
  • "The food was great! My salmon was cooked to perfection!"
  • "Oxtail dumpling: dipping sauce combo with dumpling skin and pulled oxtail meat worked magic flavors in mouth. 10/10."
  • "The food.....was soooooo delicious i would definitely love to go back very soon...."

Cons:

  • "The fish cakes were ok but the breading was thick and clumpy."
  • "Food was salty. Those fish cakes and meat dishes would go well with less salt."
  • "The alcoholic beverages, for a lite drinker they were strong. If they want patrons to drink more they need to ease up a bit."
  • "The food was pretty good but the sweet plantains a little burnt and the salmon was a little over cooked on the outside but all else was great."
  • "Only complaint was we had chicken that seemed a little undercooked (pinkish)."
  • "The oxtail was salty I think they honestly rushed out good."
  • "The broccoli entirely lacked seasoning and didn’t taste fresh."

Ambiance

Pros:

  • "Ambiance: Calm night, server was attentive."
  • "The umbrellas and atmosphere was really nice."
  • "Smooth jazz band playing set a great ambiance."
  • "The atmosphere and music was welcoming and allowed for great Sunday brunch."
  • "The ambience was ok nothing to write home to mama about."
  • "It’s like an oasis, a diamond in the rough, in terms of location."
  • "Atmosphere was gave intimate dining with Caribbean music playing."

Cons:

  • "Drinks were ok but not much of alcohol in the drink."
  • "The ambiance, while cozy, was a bit cramped and less intimate."
  • "The music was a bit overpowering which hindered conversation."
  • "By far the worst experience at a restaurant I’ve ever had."
  • "The ambiance is calm, and it feels like you've discovered something nobody else knows about."
  • "Seats were small."
  • "The atmosphere was cool, grown, and relaxed."

Drinks

Pros:

  • "The drinks were strong tooπŸ˜… our waitress was really nice and checked on us to make sure we’re were good several times."
  • "Czen was a wonderful experience. The drinks and food was delicious."
  • "They were not stingy with the alcohol in the drinks or the portions of food."
  • "The Czen punch is fuego and refreshing."
  • "Drinks are incredible the mixologist/bartender that created the drink menu knows his stuff!"
  • "Kudos to the bar tender too, my lychee martini was on point."
  • "The drinks were strong and the food was flavorful!"

Cons:

  • "The drinks were very strong...but I couldn't mess wit the dusse, johnny blk drink I think it needed a lil something to cut it...."
  • "The alcoholic beverages, for a lite drinker they were strong. If they want patrons to drink more they need to ease up a bit."
  • "Took over 30 minutes for someone to take our drink order."
  • "The Rum punch and the fruit punch were by far too sweet."
  • "Drinks: Too strong to taste good, almost too much straight alcohol in the cocktail."
  • "The rum punch... had an odd aftertaste."
  • "Took an hour for them to bring pitchers for mimosas."

Thanks! Your review is awaiting moderation.