"From the time we walk through the door it was great customer service and they took us right away."
"I’ve been here several times already, and they’ve always worked with me."
"I’ve never had any issues with the receptionist they are always nice."
"As soon as I walked in, I was greeted by a very friendly receptionist."
"The receptionists are always respectful and accommodating."
"The staff was so nice and accommodating."
"The receptionist was very nice and helpful."
Cons:
"Your booked appointments may cancel at the last minute."
"The person who takes the appointments was really rude too."
"The staff is rude and the environment is hostile."
"The girls at the desk on Sunday could not have been more annoyed at their customers."
"Front desk extremely rude, disrespectful and unapproachable."
"The girl at the front desk, she couldn’t more rudely and jerk!"
"Front desk girl is terrible!!! She is very rude, she always with attitude."
Cleanliness & Ambiance
Pros:
"The salon is clean, the workers are all so sweet and attentive."
"Everything was wonderful! Very aesthetic and clean venue."
"The salon is STUNNING. I’ve never been to such a clean and beautiful nail salon before."
"The salon is spotless and everyone is so friendly and welcoming."
"Beautiful place, very clean and the staff is very friendly."
"The place is very clean and modern."
"The salon always looks flawless."
Cons:
"Entering the building I found it odd that there was a padlock on the door, the room itself seemed nicely decorated - however the smell that hits you is reminiscent of a baby’s used diaper."
"How about loud obnoxious rap music, dirty bathrooms, and the nail techs speaking and laughing loudly when you're getting your nails done."
"very clean, nice ambience."
Quality of Service
Pros:
"She was very patient and careful."
"I got my nails done today the girl did an amazing job and did my cuticles without me even asking!!!"
"I am very pleased with my experience here and look forward to the next time I get my nails done."
"Jenni did such an incredible job on my gel manicure and pedicure."
"Everyone is always so friendly, Danielle at reception is a doll, every nail tech I’ve had (4-5 of them) has been super friendly, professional and really added the extra 'comfort' factor to the atmosphere."
"I stalked this place until it opened and Trey did not disappoint."
"I will most definitely be back!"
Cons:
"Overpriced and bad quality."
"This place is horrible."
"I did have to tell her to fix the design a lot because it was getting sloppy and she did rush a bit towards the end."
"After being MANHANDLED, DEGRADED & VERBALLY ABUSED I had to request for another nail tech to soak off my nails."
"The nails that i ended up with had a lot of flaws in them."
"The shape is round and crooked when i expressed wanting square nails."
"The lady who did my nails was really rude as soon as I walked in."