The Beacon Diner Reviews Summary

Category: Diner

Address: 160 Bergen Blvd, Fairview, NJ 07022, USA

Phone: +12019436719

Rating: 4.3
based on 170 reviews.

Food Quality

Pros:

  • "Food was delicious."
  • "The food is fresh and delicious!"
  • "The Beacon Diner offers meals of excellent quality and invite you to try their delicious food."
  • "The food here is tasteful and there is a wide range of different options for everyone."
  • "The meals and fairly priced, large portions, and everything always tastes great."
  • "The food was fresh and delicious and I will go again on a weekday and hopefully the food will Taste and look as good as it did on a Sunday afternoon."
  • "The food was delicious! Everything from the coleslaw to the teriyaki chicken was exquisite."

Cons:

  • "The food is not exceptional, it is just another regular dinner just like everyone else."
  • "Old food. Tasteless or terrible."
  • "The bread was old and stale and the burgers were totally overcooked and dry as a bone."
  • "The bacon on my burger was old dry and rewarm I swear it was leftovers from someone morning breakfast."
  • "The eggs had a very eggy smell. Gross. Couldn’t eat it."
  • "The food was so bad overcook no tasty never had this experience."
  • "The baked potato soup had the consistency of watered down glue with about the same flavor."

Service

Pros:

  • "Always grade A service."
  • "The service is always outstanding and the food is fresh and delicious!"
  • "Even on a busy day, they’re still quick and professional and the food is great."
  • "Fast and friendly service."
  • "Waitress was such a delight, couldn't have been more pleasant."
  • "Service is on point. Me and my boyfriend like Dawn, she is the best server!"
  • "Service was amazing. Friendly, attentive and so nice and accommodating! Even being really busy."

Cons:

  • "The waitresses greeting was, I don't have time right now so what would you like."
  • "Despite being busy, the service was reasonable but it could be faster."
  • "The waiter was nice but the food was not."
  • "Service got 4 stars due to one experience where we had to wait on general item things."
  • "Made to wait for over 10 minutes for waiter to order but other people were attended to immediately upon entering."
  • "Unfortunately our waiter was not in a good mood and his service was terrible and he was pretty rude."
  • "The service is utter TRASH!!!! my party of 5 arrived at 1130 and placed our order at 1135, we waited until 1245 to get our food."

Atmosphere

Pros:

  • "The atmosphere was great and the good was really good."
  • "Great atmosphere for a diner."
  • "Elegant place, with a friendly atmosphere that put you at ease."
  • "The new decor is very modern, looks fantastic and has such a great vibe."
  • "Atmosphere feels like an old school dinner with all current and hip aesthetics."
  • "The place is elegant, and very nicely renovated."
  • "One of the nicest diners I set foot in. Great and clean atmosphere!"

Cons:

  • "The only reason I don't give it a five start rating is because I think it needs updating."
  • "However, the new decor makes it feel very cold and unwelcoming."
  • "Very crowded and loud during weekends!"
  • "Tables are set so close to each other so it makes it is extremely loud."
  • "The bathroom was disappointingly dirty for a restaurant/diner that otherwise looked great."
  • "I miss the old tacky decoration."
  • "Normally like going here but they're going thru a remodel and had half the restaurant sectioned off."

Management

Pros:

  • "last time I came wasn't ok but decent, prior than that the manager saw me unhappy without me saying a word notice the issue and fix it.... now manager saw I was unattended, manager had a meeting, manager saw the long wait, manager didn't care"
  • "The new owners and management there definitely are doing a great job!"
  • "The management is very kind and understanding!"
  • "Owner is very friendly."
  • "Amazing owners that are there to please."
  • "Consistently does a good job. This place really tries, no matter how busy they are."
  • "The staff are all wonderful and treat us like friends and family."

Cons:

  • "When contacted the manager to rectify he refused a refund."
  • "With the change in owners came a HUGE up-charge in price and yet sadly a downgrade in quality."
  • "Mismanagement has cause me to never order again."
  • "The manager calls demanding that we send the original 2 eggs back with the delivery person, implying that we are trying to scam a $7 egg platter."
  • "these new owners are horrible and they got rid of the santa clause breakfast for the kids around Christmas."
  • "I will never go back to this place. I do not want to support this type of establishment when it is not based on honesty."
  • "When we paid, the on-duty manager said “I’m sorry” - and charged us full price anyway."

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