Savannah & Company Reviews Summary

Food Quality

Pros:

• "The food is outstanding, but what makes it the best, is the service."
• "The fried green tomatoes are so good I never had something with a flavor Like that."
• "Food is delicious."
• "Fried green tomatoes - a must have appetizer."
• "The food portions were huge, and the food was very very rich."
• "The food here was amazing and to die for especially the skillet mac and cheese."
• "The fried chicken with mashed potatoes was good, crispy and juicy."

Cons:

• "Food was awful. Went with my son and husband and none of use could eat the food."
• "For dessert I ordered the strawberry shortcake. It was hard and stale."
• "Our fried pickles were speared so you couldn’t even eat them."
• "Chicken fried steak so so tough I couldn't cut it."
• "Fried chicken wasn’t seasoned, Mac and cheese had no flavor."
• "The Mac and cheese was bland, the coleslaw was very liquidy and sweet."
• "The fried shrimp was not fresh and you could taste everything else that was fried in the grease."

Service

Pros:

• "Excellent customer service! We were treated by Rob the bartender like royalty!"
• "Service is always fast and friendly and I’d highly recommend."
• "Service was decent."
• "Staff was great, service was fast and dependable."
• "We had a super friendly waitress."
• "The service was amazing. The waitress (I believe her name was Dawn) was very attentive."
• "Service was excellent."

Cons:

• "I find the charging of a mandatory 20% gratuity offensive."
• "Service needs lots of work."
• "Manager did not make any real attempt to resolve the issue at hand or keep me as a customer."
• "Service was slow and poor."
• "Our server couldn't care any less than her job today."
• "Waiting for bartender. 5 minutes r more older short lady comes out... ignoring me."
• "Staff was completely inattentive."

Ambiance

Pros:

• "Vast expansive high ceiling main room along with a skylight."
• "The restaurant is very nicely decorated inside & outside. Looks very charming & quaint."
• "The atmosphere had a nice vibe."
• "Atmosphere perfect."
• "There was an enjoyable ambience."
• "The ambiance was really nice along with the decor."
• "Fun warm atmosphere."

Cons:

• "Environment was a little loud."
• "Outdoor seating was packed."
• "The other party was so loud we couldn't have a conversation!!"
• "They could have been more in-key."
• "Considering the cost... extremely disappointed with the portions for and lack of flavor."
• "It is always chilly there."
• "The restaurant is dark, dank and musty."

Value

Pros:

• "Good prices, courteous staff, and delicious southern style meals."
• "Kids cups (plastic) available."
• "Portions are generous and pricing reasonable."
• "Wholesome food, reasonably priced."
• "Reasonable prices!"
• "Food was incredible. Portions huge. Great value."
• "Awesome food for almost any craving. My #1 dish? The Skillet Mac and Cheese, its to DIE for."

Cons:

• "Prices for the food are still steep."
• "Paid $80+ for a meal that was not worth $20."
• "By no means is it reasonably priced."
• "Definitely not worth the almost $30 a person."
• "It was a terrible experience and costly one at $350.00!!!"
• "Ordered takeout... the sides were reduced from 4 to 2 and the price increased by $10.00."
• "The food was mediocre at best and overpriced for the value."