The Landings at Port Imperial Apartments Reviews Summary

Location

Pros:

• "It is the perfect location, right on the water."
• "Since it has the ferries, the train and the buses to New York, they turn out to be very convenient for those of us who work there."
• "The location of the complex is perfect, with easy access to amenities and transportation."
• "Very convenient location, right in the Hudson Waterfront, with NYC skyline view."
• "The location is very convenient, at a walking distance from the ferry and the bus stop (15 mins from Port Authority), and the neighborhood is quiet and safe."
• "The location is great for commuting to NYC!"
• "If you've got your own transportation, this place is perfect to stay away from the hustle of the city and yet be at a convenient location that gets you to the city in 15 mins."

Cons:

• "You can hear every single noise from the street, which is very loud except from 2am to 5am, and neighbors."
• "This location is the junction of 2 helicopter route. You get constantly helicopters flying above."

Management and Staff

Pros:

• "The staff is polite and always attentive to our queries."
• "Nour in the leasing office made this process super welcoming and is always very communicative."
• "The community Manager Fanny, Leasing staff Lisa and Omar are always very professional, friendly, efficient, helpful, courteous and very proactive."
• "The management and staff is phenomenal. Lisa has been an absolute gem from finding the apartment to a quick and efficient move out."
• "The leasing office staff is great, especially Lisa! She is always so kind and thoughtful."
• "Everyone that works here is helpful and easy to get along with. Lisa is the absolute best!"
• "The office staff (Fanny, Lisa, & Omar) were beyond helpful, friendly, and truly made my experience here great!!"

Cons:

• "They sign for packages without having any control and when I tried to track it and figure out what happened they were absolutely terrible to deal with."
• "Good place to stay but worst management I have ever seen."
• "The management is absolutely terrible when it comes to service, honesty and professionalism."
• "Very bad staff especially the manager Chantera. She’ll make sure you are miserable here and she only favours her friends."
• "The management of this apartment went from best in Port Imperial to the worst. They are very rude and not accommodating."
• "Entire management is out of touch with reality."
• "Overall, management is not responsive to their tenants issues."

Apartments and Amenities

Pros:

• "Great location and great apartments."
• "The apartments themselves are very nice and the maintenance guys are very helpful and responsive for fixing things."
• "The amenities are great, including the pool, gym, package room, and more."
• "The apartments are amazing! They've been recently renovated and all the appliances look pretty new."
• "Our apartment is big with central heating and air, dishwasher, washer/dryer, gym access and a wonderful pool!!"
• "Our apartment is spacious, with central air, a full size washer and dryer, and huge walk-in closets."
• "The apartments are cozy and well-maintained."

Cons:

• "Apartments have paper thin walls and floors, poor insulation, garage you pay for ($200 per month) have open windows around the perimeter so your car gets wet from rain, covered in snow when it snows."
• "The apartments itself are worn down, cheaply made, overpriced and you can hear every word from your neighbors above and beside you."
• "Living on second floor I can hear every step my neighbour takes. Dishwasher and laundry machine are super cheap so its super loud when in use."
• "Their apartments and appliances are outdated."
• "The floor is like paper. You can hear every foot step above and the floor creaking sound is like crazy."
• "Buildings are old- the floorboards coming off with no one attending to it for over a year, the roof leaking which was addressed right away but the roof patch has not been fixed for over a month."
• "The intercom doesn’t work. Elevator doesn’t work."

Community and Living Experience

Pros:

• "It’s a great privilege and pleasure to live in such a community."
• "Super pet friendly, but residents do a good job of picking up after their dogs and keeping common areas clean."
• "It’s a beautiful community with an incredible view and wonderful amenities."
• "There is a great community feel here."
• "Not only is the location a commuter’s dream- the staff is beyond remarkable."
• "The community itself is a great place to live. It is very clean, quiet, has all the amenities and of course the location could not be better."
• "Community is quiet, it's on the waterfront, and I believe every single unit has a balcony."

Cons:

• "Do NOT rent here, very negative living experience. Strongly recommend other places."
• "The hallway is full of awful smells as there is no ventilation."
• "Security issues as anyone just open the main door of the building and get in."
• "We ourselves have had over $300 worth of stuff stolen and management doesn't care."
• "It’s been almost a year since packages keep getting stolen at this community and management isn’t doing anything about it."
• "Having things stolen from the mail room and car parking is so common."
• "And the neighbors steal your grub hub and open your packages."