Diggerland USA Reviews Summary

Experience

Pros:

• "Such an amazing experience for kids & adults we even had the chance to drive a tractor."
• "The ropes course was excellent and a lot of fun, almost worth the price of admission alone if you like it."
• "Definitely recommend it 👌"
• "So awesome you can drive different machinery."
• "Highly recommended!!!"
• "Incredible park."
• "Overall great experience."

Cons:

• "That was a horrible place."
• "Horrible check in despite pre-purchasing tickets online."
• "Unfortunately I couldn't give it 5 stars because some rides weren't opened due to low staff numbers."
• "Its OK. The kids had fun but after doing two activities you realize they are all the exact same thing."
• "The rides move SLOW, so lines take a while."
• "Also the bathrooms were gross."
• "It was a reasonably priced carload with 5 of us in the truck."

Staff and Service

Pros:

• "Staff were friendly some need to speak up when explaining how to operate machines."
• "The staff is very friendly, always smiling and making you feel like you are wanted."
• "Staff were friendly & helpful."
• "The staff is very friendly, your kids really get to play with construction vehicles."
• "Super friendly staff."
• "Friendly staff."
• "Everyone was extremely pleasant, friendly and professional."

Cons:

• "You also can end up waiting a long time for some of the rides due to the need of an operator and only having 1 machine or 1 person controlling 4 to 6 machines."
• "His response and I quote 'Do you see those rides moving still?' I said yes. He continued 'Then there is no rain check policy' and he walked away rudely."
• "Also line cutting happens in front of staff and nothing is said."
• "Some of the staff was great but some were worthless and not paying attention to situations that may have been dangerous."
• "There are zero security measures in place and the employees stand by and do nothing including the general manager."
• "I wish I can give zero stars. Entire experience was horrible, customer service, lack of communication."
• "DIGGERLAND IF YOU'RE READING I WAS INSULTED. We had a great day but come on, we just spent $194 on tix."

Facilities and Cleanliness

Pros:

• "Super safe, tons of staff, huge, open-air, and SO CLEAN!"
• "Parking is sufficient, secure, and free."
• "The park is so organized and clean."
• "I can't say enough on how clean and organized Diggerland is."
• "The bathrooms were really clean too."
• "Very clean & staff very nice and in-tune with safety."
• "Facilities were all clean and tidy and every employee we interacted with was friendly and welcoming."

Cons:

• "The only drawback was the limited availability of indoor seating and activities."
• "The park closes rather early 6pm."
• "Parking is free yet it's quite a walk (depends on where you land into)."
• "I totally think it needs some updating."
• "Some of the yellow fence covers are due for replacement soon."
• "The park doesn't allow food or drinks to be brought in to the park."
• "Then when we went into the pool there was poop in the pool and no one was cleaning it up."

Value for Money

Pros:

• "The price point is great for the theme park and the water park."
• "The main park was great, lots of rides as advertised, little to no waits on a weekday."
• "They give you a wrist band that allows you back in the park."
• "One of the best amusement parks I've ever been to."
• "The price was great for 2 parks and there was lots to do."
• "This was a great experience for the kids."
• "The 40+ attractions provide unique hands-on fun that is both entertaining and educational."