Oak & Reed Reviews Summary

Ambiance

Pros:

• "A very nice looking restaurant inside and out."
• "It was very elegant and tasteful inside."
• "The atmosphere was delightful."
• "To start the ambience is romantic with dim lights and candles on each table."
• "The atmosphere is super cute."
• "The ambiance is relaxing, friendly and elegant."
• "The overall ambiance was very nice."

Cons:

• "We were seated in the outdoor breezeway which meant that the server was rarely around."
• "The space is also a bit cavernous, I was there with a large party and could only hear the people right next to me."
• "When we entered, we were seated at a table. The table was sticky."
• "The door to the outside kept opening & letting the cold winter air in-- they should invest in an outdoor lobby to keep the draft down."
• "The ambiance needs a little tweaking, but don't let that stop you from going here."
• "Gorgeous setting. Outside is lovely."
• "The atmosphere fantastic!"

Service

Pros:

• "Service was great, the server was friendly."
• "Staff is very welcoming and friendly."
• "Our waiter was amazing!! ALL OF THE STAFF WAS GREAT!"
• "The service was fantastic. Nicole went up and beyond. She was on top of everything."
• "The servers were attentive and cordial."
• "Waitress was attentive (never had to ask refills, never had to make a request twice)."
• "Our server, Erica was a phenomenal and attentive waitress."

Cons:

• "Some dinners came out 'not hot'."
• "Unfortunately, upon arrival my husband and I were told the reservations were booked and we'd have to wait about 2hrs for a proper table."
• "Went in without a reservation, the waiter at the door rolled his eyes and made the whole party feel unwelcome."
• "Our server, Diandra, wasn't so polite. She mostly talked down to us."
• "Our server (a tall thin woman) also had a bad attitude and seemed to want us to feel uncomfortable while we ordered with rude or condescending answers to our questions."
• "We never got to try the food. We waited over 10 min and still not one single person came to check on us, no water, nothing."
• "We were never provided with requested simple condiments such as salt, ketchup, hot sauce."

Food

Pros:

• "The citrus vinaigrette was so, so tasty."
• "The Buttermilk fried chicken which was amazing. Definitely a family favorite!"
• "The food was really delicious."
• "And who doesn't love a plate of fresh baked chocolate chip cookies (they bake them while you eat dinner)."
• "The seasonal varieties keep the meals bright fresh and so delicious."
• "The Fried Korean Broccoli was light and spicy."
• "This was one of the best meals I have ever had!"

Cons:

• "The risotto tasted like someone whispered the word 'basil' at it and it was completely butter logged."
• "Our food was delicious, except my husband chicken was too dry."
• "Our entrees were not tasty at all."
• "The buttermilk chicken was greasy with a god-awful lot of breading that had to be torn away."
• "Then, some of the food was quite heavy and greasy."
• "My salmon was cold and drenched in the sauce."
• "We waited over an hour for food, to not only receive food with a hair in it but our 'fresh' French fries already had ketchup smeared on some of them."