Perkins Restaurant & Bakery Reviews Summary

Category: Restaurant Newburgh, New York

Address: 1421 NY-300, Newburgh, NY 12550, USA

Phone: +18455664045

Rating: 4.3
based on 150 reviews.

Cleanliness

Pros:

  • "Everytime I go in there, it's always clean!!!"
  • "Restaurant was clean."
  • "The restaurant was very clean."
  • "Table and surrounding area clean."
  • "It was clean and well lit."
  • "This place while clean and the staff was VERY friendly."
  • "Very bright cheerful place! Staff friendly and ambiance happy!"

Cons:

  • "I love perkin but this store our table was dirty maybe because the girl was new who took care of us."
  • "The table and menus were dirty."
  • "The cups, the water pot, spoons, folks were filthy as heck."
  • "No one wants to eat at a restaurant that’s unsanitary."
  • "Not friendly at all, no smiles, no nothing. Barely came to our table."

Service

Pros:

  • "Our waitress was awesome and hustled to make sure everything was great."
  • "Angeline was our server, and she was the most kindest person!"
  • "Server was fantastic, food came out quickly."
  • "Our waitress Linda C provided excellent customer service."
  • "Service has always been good at this location for me."
  • "The service was excellent."
  • "Britany is the best server EVER!!!"

Cons:

  • "Service was slow. Normally I am very understanding because I work in the hospitality industry. But to wait for 10 minutes for a refill from a server who has only 4-5 sections in their section and not once checked in to see how everything was going."
  • "The food was cold the extra gravy I ordered was hot my family had pancakes eggs Benedict omelets the service was bad."
  • "Not happy. The quality of food went down hill big time.. all wait staff and manager were in the back and people were waiting at the register to pay."
  • "After waiting for about 50 minutes, my husband asked about a table and was told that she had already told me it would be 'a little bit', they don't have tables for large parties."
  • "Waitress was very soft-spoken and was repeatedly asked to repeat herself."
  • "The waitress I had was horrible. Middle-aged woman black hair up just had a bad attitude problem kind of ruining the experience."
  • "The server that started our table must have been ending her shift."

Food Quality

Pros:

  • "Whoever the chef is made the food super quick and it was delicious."
  • "Good chicken fried steak."
  • "The desserts were better, I had the chocolate cake, and my fiance had the lemon raspberry cake."
  • "The food has lots of flavor and the portions are large."
  • "Great food at a good value."
  • "All other food is also good. A+"
  • "The food was delicious, and our waitress was wonderful!"

Cons:

  • "Food is a hit or miss."
  • "Omelet ordered had some old tasting vegetables."
  • "Eggs were close to raw, turkey bacon was very thick and distasteful."
  • "Overall bad experience, food took over hour to come out. The Mac and cheese are from a box that you can get from family Dollar."
  • "Their food wasn't their Great, the egg was still raw, the steak on the inside was Pink and disgusting, The syrup looked Like it was mixed with water."
  • "The food was subpar. White gravy on the country steak was sweet which it is not supposed to be. Fish was way over cooked and the shrimp was like rubber."
  • "I ordered mozzarella sticks which were slightly cold and the cheese couldn't stretch out."

Value

Pros:

  • "Great food, great staff, great service. Possibly the best value around for dining out."
  • "Busy but accommodating and clean, good food at a reasonable price."
  • "Portion sizes are fair and the price is inexpensive."
  • "The food and prices were great."
  • "Prices reasonable for 2 and the senior discount is a great perk."
  • "The prices are reasonable."
  • "Friendly service and good food for a reasonable price."

Cons:

  • "2 people for breakfast and two drinks $32.00"
  • "2 people ate and had coffee with the bill coming out to $36."
  • "THE PRICES ARE MUCH TOO HIGH BASED ON THE POOR QUALITY OF FOOD & SERVICE."
  • "Most of the food is great (80%)... but their eggs; it doesn't matter how it's prepared has a distinct taste & it's not enough eggs for the price."

Ambiance

Pros:

  • "The atmosphere is perfect for a place to go to while on a long drive and getting comfort food."
  • "It felt 'cold'. I can't explain it but it wasn't as cozy as it used to be."
  • "The environment has a country decor."
  • "The waiters and waitresses are very sweet, and it's a very neat place, very clean place to eat at."
  • "I love the atmosphere here. It was cozy and pretty 😊"
  • "GREAT PIE!!!! My fiance and I come here all the time to play cards eat pie and drink coffee. The service is great and the atmosphere is perfect for the relaxed meal with family or friends."

Cons:

  • "Seating is so close that you can't enjoy a decent meal without loud people or people that drench themselves in perfume so you smell it and taste it while trying to eat."

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