Address: 15-01 Broadway # 18, Fair Lawn, NJ 07410, USA
Phone: +12014751600
Rating: 4.5
based on 181 reviews.
Staff and Dentists
Pros:
"I have no words to express how wonderful Dr. Gupta and her staff are very professional, very helpful."
"His assistant Yari was also very nice and reassuring."
"The staff always gives us a warm welcome each visit they are amazing as well."
"Dr. Arora was a very cool guy, I got all four wisdom teeth taken out and I was very nervous the day of the appointment, the staff made me very comfortable and the procedure was quick and painless."
"Dr. Gupta and her entire team were top notch and made the whole experience for myself and my son smooth and painless."
"The pediatric dentist demonstrated remarkable skill and compassion, ensuring my child felt comfortable throughout the procedure."
"Dr. Arora was great with my son Jeremiah... Dr. Arora made him feel very comfortable and calmed his fears with engaging conversation."
Cons:
"She said 'no it doesn't you're fine' and proceeded to pull the tooth out while he was screaming because it hurt so bad."
"So I made a list of dentists and went around searching for reviews and good comments to finally call and make an appointment to take my son. So I decided to call this place, the girl who picked up the phone is very unprofessional."
"The doctor didn’t numb the area. My son was in complete pain, crying."
"Dr. Gupta is a pathetic doctor. She doesn’t know how to treat kids at all."
"Dr. Aurora failed to explain the procedure, was very impatient, and was incapable of billing properly."
"They are not welcoming, are not nice to kids, the dentist told my son 'stop crying or no balloon' who are you to tell a child to not cry when you have no bedside manner and didn’t even meet them properly like other dentists do."
"Worst Office and Doctor, my kid feel so uncomfortable going there, because they make so, overcharge us, can u believe, for just one visit, without doing any procedure, charged us almost $1000."
Office Environment
Pros:
"This office is very accommodating and professional."
"This dental office is the greatest experience I've had."
"The office was extremely nice and assisted with my insurance coverage."
"Sparkle Kids is an amazing office. Everyone is professional and very welcoming."
"I truly recommend Sparkle Kids Dentistry in Fair lawn location your child, great staff, clean, and kid-friendly environment!"
"From the warm welcome at the reception within the Dr. office to the reassuring demeanor of the entire staff, every aspect of our experience was top-notch."
"The front desk staff was very helpful and explained to me the questions I have regarding my dental insurance."
Cons:
"Absolutely no social distancing in the waiting room. Rooms are cramped and are not clean."
"Zero stars. Dirty space and unkind staff."
"The office is very cramped and never very clean."
"The office post covid-19 is gross. They do not wipe down the dentist chair once a child leaves."
"Very small place, long time waiting for appointments and the cherry on top they change your app time without telling you, you get there and they tell you ohh your appointment is later you have to wait."
"We had scheduled appointment at 6:30 pm on Thursday. During the day the office called me few times to confirm the app time and when we got to the office they were closed."
"Worst place… do not make any appointments at this place… they make you wait for two hours and still they tell you to wait to be seen… the dentist is unprofessional and the receptionist don’t know what they are doing…"
Procedures and Treatments
Pros:
"For the operation was put under light anesthesia, went to sleep in under 5 mins and woke up about an hour and a half later and they were done it was like an instant."
"I walked out with no more pain."
"I didn’t feel anything during the extraction & I haven’t experienced any pain afterwards!"
"The process was smooth: They had me put under general anesthetics and the whole operation took about 2 hours to complete."
"The operation was painless and the cost fair."
"The procedure went great -- in and out quickly. Pain was minimum-- and I got all 4 of my wisdom teeth removed!!"
"I had all my 4 wisdom teeth removed and everything went great. Very easy and almost no pain at all."
Cons:
"Unprofessional. I tried to receive a statement, copy of my X-Rays, and service codes for my insurance for a month now... They are giving me a hard time on giving my money back."
"Left with a bill. Charging insurance for services not provided then no accountability to help resolve with insurance."
"So the 'dentist' comes in and goes oh his xrays are not clear because he was moved..again why don't you take them over then."
"They scare to get the surgery when yo really don't need it. Avoid them."
"Today, I saw the bill from them. This practice have charged bill in random categories."
"Did have to pay a good amount of money out of pocket however but my case was more involved so it was understandable."
"**** Edit - Not recommended as kid was asked to go thru the same procedure again after 1 year."