Durham Woods Reviews Summary

Category: Apartment complex

Address: 32 Reading Rd, Edison, NJ 08817, USA

Phone: +17325497999

Rating: 3.7
based on 154 reviews.

Maintenance

Pros:

  • "The staff/maintenance are very friendly and always there when you need something."
  • "Carmen from the maintenance crew has been more than excellent handling my situation, being so understanding and professional regarding my needs."
  • "Eddie and Robert provided the best service. They explained everything and fixed everything quickly."
  • "The maintenance people always are ready to assist and help you."
  • "Eddie and Robert from the maintenance team were very prompt in getting the problems in the apartment and fixing it right away the same day of reporting the issue."
  • "All service requests were addressed promptly."
  • "The maintenance team at our community apartment, led by Gaby, did an excellent job resolving a water pipe issue."

Cons:

  • "Takes forever to get someone on the phone, in the summer, my ac broke and I had to wait for a month."
  • "Really poor maintenance. This is the laundry room, people are dirty and maintenance team doesn’t bother to clean a bit."
  • "Maintenance takes their sweet time coming to fix things and also the laundry machines most of them are out of order."
  • "The machines are outdated and break all the time and leave pools of soapy water in the middle of the room every now and then."
  • "Maintenance is TERRIBLE."
  • "Maintenance workers is a special case, they are rude and I'm not sure they know what they are doing."
  • "Maintenance does what they feel like doing."

Leasing Office Staff

Pros:

  • "Alan was very sweet and helpful and recommended the perfect unit to accommodate our needs."
  • "Staff from leasing office is wonderful."
  • "Celeste had been very helpful when I was trying to reserve an apartment."
  • "The leasing staff as well as the maintenance staff are very professional, approachable, easy going people."
  • "Leasing office staffs named Patty and Alan are so sweet and super friendly."
  • "Leasing office staff were very helpful every time I walked in with a query."
  • "Staff at leasing office and maintenance are very professional and friendly."

Cons:

  • "The leasing agent, Kayla was very arrogant and did not appear to answer truthfully or clearly any questions I had about the lease."
  • "Leasing office has mixed attitude people."
  • "The leasing office representatives are so so so much horrible I can’t describe in words."
  • "Leasing office staff is very rude and unprofessional."
  • "The offices staff of is so disrespectful and so unprofessional. Allan talks down to you and makes his own rules."
  • "Office staff is unhelpful and lacks empathy."
  • "Everyone else seems to have a MAJOR attitude problem and they are NOT helpful."

Safety and Security

Pros:

  • "Stayed there for 4 years in Village commons and Durham woods and very much impressed. Plenty of Parking and well secured."
  • "The living spaces are well-maintained, and the amenities, especially the pool, are top-notch."
  • "The community is neat and clean as well the apartments."
  • "The property is kept clean, and the maintenance staff are very friendly and helpful."
  • "A very pleasant community to leave in. Very well maintained and the apartments are clean and spacious."
  • "Clean, Quiet and safe."
  • "The community radiates a warm and welcoming atmosphere."

Cons:

  • "Not very safe place to live specially if you have young kids."
  • "Unsafe for families now. Frequent incidents of loud banging of doors after 10 pm, throwing stones at pedestrians after dusk, bike theft, package theft etc."
  • "In recent times there are few instances of chain snatching, bike stealing, robbery within the community in daylight."
  • "Durham Woods Apt complex has become very unsafe over the last couple of years."
  • "There are frequent incidents of bicycle thefts, loud knocking and kicking on doors after dark and some teen aged kids threatening younger kids."
  • "This Community is not safe anymore. Someone tried to steal my car and even damaged ignition cylinder."
  • "Recent security incidents are genuine concern on this apartment."

Apartment Quality

Pros:

  • "The apartments and Townhouses have an HVAC unit and since all, or most are carpeted, the bill is less than the ones with Wood Flooring."
  • "All rooms space is really large. Specially liked sky-room apartment because children can play in sky room without disturbing down stairs people."
  • "Apartments are big and spacious."
  • "Luxurious spacious apartments with a quiet and peaceful neighborhood."
  • "The apartment is spacious, and the maintenance crew has been prompt in responding."
  • "They do an excellent job of maintaining the grounds (beautiful landscaping) and units."
  • "Apartments are very spacious & well ventilated."

Cons:

  • "Would have been great if the carpet placed in the floor would be of good quality."
  • "Though we maintained apartment in good condition they cut our security deposit for carpet damage and bathroom cleaning."
  • "The buildings are old and have not been properly cared for."
  • "I had issue with carpet and other few things when I move in here, I was disappointed. They gave me old carpet for renovated apartment."
  • "It has been painful to stay in old unit, every season you get a problem with Air Conditioner, Heater, old windows etc."
  • "The apartments are slanted and very poorly made."
  • "Apartments are poorly insulated and the washers and dryers leave your clothes smelling worse off."

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