Atlantic Chevrolet Reviews Summary

Customer Service

Pros:

• "Exceptional service! Our representative and the entire team were so incredibly humble and down to earth."
• "I had a wonderful experience with Nadia. She was understanding, personable and helpful."
• "The staff @ Atlantic Chevy is top notch! This is our second lease with them and they prove to make the entire process easy and STRESS FREE!"
• "I would definitely recommend Atlantic Chevrolet to anybody I know shopping for a new and or a used vehicle."
• "Thank you for the excellent customer service to salesperson Mike Cortigino. He is so knowledgeable, efficient and truly made our purchases a very pleasant experience."
• "Great service did everything that was in service for and whatever else was needed would use them for my service all the time."
• "Thanks so much for the amazing customer service!!!"

Cons:

• "That was unprofessional. I wouldn't recommend purchasing a car here."
• "Horrible service, my tahoe its there for oil change i called to see when it will be ready and EVELYN said she cant give me any details."
• "Horrible, you leave a message for the gm Ronnie and he never calls you back."
• "This review is the reflection of the service department and Evelyn... they make you wait 2 weeks for an oil change."
• "The girls that answer the phones are very nasty as well."
• "Called in to service, and was greeted by a very nasty employee named Evelin."
• "Just a HORRIBLE customer service experience."

Sales Experience

Pros:

• "I got my car from here and still love it."
• "Had a great experience and enjoyed working with Gina Cordasco at this dealership."
• "Best car buying experience ever!"
• "I highly recommend both he and Atlantic for going above and beyond."
• "I will strongly recommend Atlantic Chevrolet, Gina, and the entire team to ALL my friends and family."
• "The sales department was awesome. Got us in our new Silverado High Country!"
• "Joseph Cantone was an extreme pleasure to work with. Made the experience really enjoyable."

Cons:

• "First, my name is Patrick, not Bob as indicated in the text I received. Second Rick is very condescending, and failed to address my concerns."
• "A man named Fritz Jean... started loudly berating me that I couldn’t afford the car that I wanted without a co-signer."
• "Updating to reflect the fact that the reason I wasn’t pressured into purchasing an extended warranty was because the dealership slapped one on the contract without letting me know."
• "I have all the chats in which they have agreed on a certain price but at the closing they raised the price around 3-4k bucks."
• "They gave me price cheaper than Sarant cadillac but at the time of closing they increased the price to $4000 by adding warranty and if I dont take warranty the car apr jumps by 4% so they just want to fool you."
• "They had false advertising on their website about the price of the car we went to look at."
• "Purchased my 2019 XT4 on January 7,2023. I put a deposit on the car and Atlantic Chevy held that $500 for ransom."

Vehicle Quality

Pros:

• "Atlantic Chevrolet had a huge selection and with minutes, found the ideal SUV."
• "The dealership offered a great deal for my trade in."
• "The truck we bought is terrific."
• "I just leased my first car and am so happy with it!"
• "Absolutely best dealership around."
• "I am 100% satisfied with the car too."
• "We got to leave the lot with the car I had in mind and we couldn’t be happier."

Cons:

• "Mats were missing from vehicle."
• "My husband and I noticed condensation building up in both rear taillights."
• "However, less than 10 miles after driving my car home from the dealership the SAME 'service rear axle' warning appeared."
• "And in brand new car they have a dent and they asked me that come any other day will get it fixed."
• "I bought my truck here it had a coolant leak from day one(they said they’d cover it)."
• "The truck was delivered with missing steps and antenna."
• "I had a broken side mirror the first day after I purchased my vehicle."