Fuddruckers Reviews Summary

Food Quality

Pros:

• "The Mille shakes are unmatched by any other chain."
• "The Burgers were cooked PERFECTLY to our liking."
• "They had an amazing toppings station."
• "The food is delicious and good quality!!"
• "The burgers itself are high quality and delicious."
• "Food is always fresh and cooked perfectly."
• "The burgers were incredible."

Cons:

• "The bacon was like melted fatty rubber, and the beef was not real beef."
• "But despite asking for a medium rare elk burger mine was done, like killed once again."
• "Burger was tasty fries were a bit of a disappointment."
• "The burgers look great but otherwise they were extremely salty and had a sour taste."
• "Although they offer unlimited fries the portions were small."
• "We asked for the burgers to be medium but instead received them as medium rare causing us not even to finish."
• "Lately the quality on the 1/2lb has become a bit more grainy meat texture."

Service

Pros:

• "The employees were TOP NOTCH. Friendly professional and enthusiastic."
• "The manager of this location and his team have been nothing but communicative and willing to go the extra mile."
• "Great staff very friendly and helpful."
• "The management and staff are to be commended for operating this restaurant in such a clean and efficient manner."
• "Staff super friendly and helpful."
• "Service is great!"
• "Great food and great service."

Cons:

• "There was a piece of hair in my bacon cheese burger. They could've cared less."
• "Waiting for mgt to return the message I left."
• "No one was busing the tables."
• "The only thing was their registers were not ready to take orders at noon when they were supposed to be open at 11 am."
• "The person taking our order could not understand the most simplest directions of what I wanted."
• "The manager was extremely rude."
• "Once we arrived we saw one cashier asking for more employees to come help in the other registers but they were refusing instead wanted to keep talking."

Atmosphere

Pros:

• "The restaurant has a relaxed and casual atmosphere, making it a great place to hang out with friends and family."
• "It’s Decorated with taste and oh so clean !!"
• "The atmosphere is nice and cozy -- also perfect for kids."
• "Place was spacious, well lit and loved the Friday evening family atmosphere."
• "Very nice atmosphere."
• "It's decorated nicely for the Holidays!"
• "The Toppings bar was also very well maintained for a busy restaurant."

Cons:

• "The only real complaint is the odor in the big dining area."
• "Great employees but there is a strong ethnic smell."
• "The dining room looks small."
• "Front room was really warm, would go to back room next time, seemed much cooler there."
• "The booth smelled horrible."
• "It's too small and it doesn't offer that family friendly atmosphere."
• "Interior is a little dated."